Bicycle Wayfinding Program Coordinator, Furniture and Operations Unit

City of New York•New York, NY

10d•$62,686 - $97,593•Hybrid

About The Position

The NYC DOT Transportation Planning and Management Division (TPM), Office of Livable Streets (OLS), is seeking a Bicycle Wayfinding Program Coordinator within the Furniture and Operations Unit. This unit manages the contracting, product development, planning, installation, and maintenance of bike parking, benches, leaning bars, and wayfinding signage for pedestrians, cyclists, and transit riders throughout New York City. The unit also provides maintenance, storage, delivery, and asset management for other OLS units, aiming to make the city more walkable, bikeable, and vibrant. The Bicycle Wayfinding Program Coordinator will manage planning and development activities to support the revamping and creation of a comprehensive bicycle wayfinding program to help New Yorkers and visitors find and use the City’s greenway and bicycle network. This position will collaborate with Furniture and Operations, other NYC DOT units (primarily the Cycling and Micromobility and Borough Engineering Units), and other partner agencies.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above.
Detail-oriented, curious, and capable team player with a positive attitude.
Strong organizational, communication, administrative, presentation, graphic design, data management, and GIS mapping skills.
Ability to work collaboratively and inclusively.
Demonstrated experience in cycling in NYC.
Willingness to work in the field in all seasons, traveling by biking, walking, and using mass transit.
New hires must reside in NYC for the first two years of employment.

Nice To Haves

Professional experience in urban planning, urban design, graphic design, geography, cartography, or related fields.
Previous experience with GIS mapping, Adobe Creative Suite (especially Adobe InDesign and Adobe Illustrator), computer-aided design (CAD), Microsoft Office, and relational databases (such as Microsoft Access).
Excellent organization skills and an ability to focus on details and respond quickly to requests.
Strong analytical/critical thinking skills.
Ability to write and communicate clearly.
Excellent time-management skills.
Demonstrated interest in cycling and the built environment of NYC.

Responsibilities

Conducting an inventory and creating a GIS database of all greenway/bicycle wayfinding signage throughout NYC, including on the right-of-way, within parks, or on privately owned parcels.
Analyzing the existing signage network and utility of signage types with the purpose of producing a new comprehensive, citywide bicycle/greenway wayfinding strategy plan encompassing new design, siting, and maintenance guidelines.
Conducting on-site user testing and analysis of the proposed strategy plan.
Assisting and facilitating internal workshops and coordination with partner agencies on design guidelines and inventory matters.
Documenting new design, content, and siting guidelines.
Facilitating the integration of new graphic specifications across all bicycle wayfinding products.
Producing comprehensive signage network plans.
Coordinating on the maintenance and organization of bicycle facility GIS data for NYC DOT.
Creating the annual NYC DOT bike map utilizing Adobe Creative Suite.
Reviewing work produced by consultants, partner agencies, or other NYC DOT units as needed.
Producing progress reports and programmatic analyses for DOT leadership.