Bicycle Wayfinding Program Coordinator, Furniture and Operations Unit

City of New York•New York City, NY

14h•Hybrid

About The Position

Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists. The Office of Livable Streets (OLS) is tasked with prioritizing strategic planning, community engagement, research, policy, design, implementation, and long-term management. Their goal is to create streets that are livable, supporting safety, accessibility, inclusion, resiliency, active modes, community cohesion, and economic vitality citywide. Additionally, they aim to enhance New York City's pedestrian, bicycle, and micromobility networks, providing comfortable, connected, green, and reliable transportation options across the five boroughs. They place special emphasis on Priority Investment Areas, mode shift, and reimagining streets. The office also develops innovative new programs, design typologies, project delivery, and analysis tools to meet the demands of a rapidly changing population with evolving needs and technologies. The NYC DOT Transportation Planning and Management Division (TPM), Office of Livable Streets (OLS), is seeking a Bicycle Wayfinding Program Coordinator within the Furniture and Operations Unit. The Furniture and Operations Unit manages the contracting, product development, planning, installation, and maintenance of bike parking, benches, leaning bars, and wayfinding signage, for pedestrians, cyclists, and transit riders throughout New York City. Furniture and Operations also provide maintenance, storage, delivery, and asset management for the other units within OLS. These programs make the city more walkable, bikeable, and vibrant.

Requirements

Serving permanently in the civil service title of Graphic Artist, or be reachable on the civil service list #4123.
Detail-oriented, curious, and capable team player with a positive attitude.
Strong organizational, communication, administrative, presentation, graphic design, data management, and GIS mapping skills.
Ability to work collaboratively and inclusively.
Experience in cycling in NYC.
Willingness to work in the field in all seasons, traveling by biking, walking, and using mass transit.
A baccalaureate degree, with a major in fine or graphic arts, from an accredited college and one year of full-time paid experience as a commercial or graphic artist; or
A four-year high school diploma or its educational equivalent plus two years of training in a technical school approved by a state’s Department of Education or comparable governmental agency, in oils, water colors, painting, design, black and white, layout, computer graphics, and other art media, and three years of acceptable full-time paid experience as a commercial or graphic artist.
At least one year of experience as a Graphic Artist, Assignment Level I; or
The Qualification Requirements described in "1" or "2" above, plus two additional years of acceptable specialized paid experience conceptualizing and initiating graphic art projects.

Nice To Haves

Professional experience in urban planning, urban design, graphic design, geography, cartography, or related fields.
Previous experience with GIS mapping, Adobe Creative Suite (especially Adobe InDesign and Adobe Illustrator), computer-aided design (CAD), Microsoft Office, and relational databases (such as Microsoft Access).
Excellent organization skills and an ability to focus on details and respond quickly to requests.
Strong analytical/critical thinking skills.
Ability to write and communicate clearly.
Excellent time-management skills.
Demonstrated interest in cycling and the built environment of NYC.

Responsibilities

Manage planning and development activities to support the revamping and creation of a comprehensive bicycle wayfinding program to help New Yorkers and visitors find and use the City’s greenway and bicycle network.
Conducting an inventory and creating a GIS database of all greenway/bicycle wayfinding signage throughout NYC, including on the right-of-way, within parks, or on privately owned parcels.
Analyzing the existing signage network and utility of signage types with the purpose of producing a new comprehensive, citywide bicycle/greenway wayfinding strategy plan encompassing new design, siting, and maintenance guidelines.
Conducting on-site user testing and analysis of the proposed strategy plan.
Assisting and facilitating internal workshops and coordination with partner agencies on design guidelines and inventory matters.
Documenting new design, content, and siting guidelines.
Facilitating the integration of new graphic specifications across all bicycle wayfinding products.
Producing comprehensive signage network plans.
Coordinating on the maintenance and organization of bicycle facility GIS data for NYC DOT.
Creating the annual NYC DOT bike map utilizing Adobe Creative Suite.
Reviewing work produced by consultants, partner agencies, or other NYC DOT units as needed.
Producing progress reports and programmatic analyses for DOT leadership.