Beverage Shift Manager

Mohegan • Uncasville, CT

5d • Onsite

About The Position

This position is responsible for the daily operations of all beverage outlets including the Casino Floor Beverage operation, all cocktail lounges and restaurant service bars.

Requirements

• High School Diploma or equivalent
• Three years of beverage experience in a high volume, complex casino environment
• One year of supervisory experience
• Excellent written and verbal communication skills
• Thorough knowledge of operational policies with regard to hours of operation, types of menus offered, restaurant concepts and marketing programs
• Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques
• Knowledgeable in point of sale system, Stratton Warren, Microsoft Word, Excel and Lotus Notes
• Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
• Complete knowledge of the shift bidding process
• Strong knowledge of the overall property and gaming floor
• Must complete the Core Manager training program
• Understanding of Ascent and EmpowerTime systems
• Outlet-specific standard operating procedures
• Point of sale (POS) training
• SMART alcohol awareness
• LMS Compliance Courses – Harassment, Confidentiality and Problem Gambling

Responsibilities

• Supervises daily activities of Beverage Supervisors and staff to ensure adherence to established standards and steps of service
• Ensures efficient beverage service through beverage control and inventory maintenance
• Assists in training, evaluating and scheduling of the beverage staff
• Enforces state liquor laws including, proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures
• Assists with on-going coaching programs with line employees to enhance skills
• Works with the Stewarding and EVS departments to maintain health, safety and sanitation guidelines
• Assists in cleaning of bars and heavy duty cleaning, when necessary
• Works with the Engineering department to maintain the outlet’s furniture, fixtures and physical layout
• Recommends hiring as well as termination decisions in conjunction with the disciplinary process

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED