Beverage Shift Manager
About The Position
Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies. This role involves responding to guest and employee needs, resolving complaints, inspecting outlets, and ensuring compliance with health, safety, and liquor control regulations. The Shift Manager is also responsible for bar stocking, staffing, labor cost control, scheduling, maintaining high standards, and ensuring regulatory compliance. Additionally, the role includes hiring, training, and managing staff, as well as performing other assigned duties.
Requirements
- Must be 21 years or older.
- High school diploma or equivalent.
- Two or more years related experience, in a high-volume preferred.
- Knowledge of state liquor laws.
- Must be available to work flexible shifts, weekends, and holidays.
- Adequate knowledge of beer, wine, and spirit offerings and industry trends is required.
- Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members.
- Must be able to understand and communicate Material Safety Data Sheets to all team members.
- Must have successfully completed and maintain certification in Food Sanitation Management within 120 days of employee.
- Ability to be a TEAM player.
- Ability to obtain and maintain all necessary licensing.
- Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk.
- Must occasionally lift and lift to 25 pounds.
- Frequently required to stoop, crouch, or kneel.
- Ability to interact with others while maintaining a courteous and positive demeanor.
- Exposure to high noise level.
Responsibilities
- Supervises the activities of all bartenders, beverage servers, and bar attendants during a shift.
- Ensures all functional job duties are performed according to established company policies.
- Responds to guest and employee needs and resolves complaints and issues.
- Inspects food and beverage outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards.
- Ensures compliance with liquor control regulations.
- Ensures bars are stocked, cleaned, and properly staffed.
- Controls labor and operating expenses.
- Schedules and directs staff in the performance of work assignments.
- Maintains high food, service, and health and safety standards.
- Maintains high visibility in the outlets.
- Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws.
- Hires, trains, and manages staff in accordance with organizational and approved departmental standards, policies, and programs.
- Assists trainers in properly training new team members.
- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
- Ensures all guests receive superior service.
- Performs all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
