Beverage Service Bartender - Part Time (Swing Shift)

Oaklawn•Hot Springs, AR

22d

About The Position

The Beverage Service Bartender serves guests at front bars and fulfills drink orders for the dining room. The role monitors the bar cash drawer and performs alcohol inventories at the end of each night to help maintain proper inventory levels. The bartender is expected to maintain a friendly, professional image and provide excellent guest service while following Oaklawn Racing Casino Resort policies and procedures. The position may be assigned to different venues throughout the property based on business needs. Responsibilities also include preparing drinks according to recipes, maintaining bar supplies, completing opening and closing checklists, handling cash and point-of-sale transactions, and helping with restaurant hosting and cashier duties as needed. The employee must qualify for required licenses and permits and successfully complete R.S.A. Applicants must be at least 21 years old and complete a pre-employment drug screen and background check.

Requirements

Must be at least 21 years of age.
At least one year of beverage service experience in a high-volume, fast-paced environment.
At least one year of guest service experience.
Ability to handle multiple projects and tasks simultaneously.
Ability to perform the physical job duties of Food & Beverage team members.
Ability to interact with guests, staff, and colleagues and resolve problems and conflicts diplomatically and tactfully.
Ability to qualify for licenses and permits required by federal, state, and local regulations.
Must successfully complete R.S.A.
Must complete a pre-employment drug screen and background check.

Nice To Haves

Nightclub experience preferred.
Casino experience preferred.

Responsibilities

Enthusiastically support and promote superior customer service in accordance with department and company standards.
Maintain confidentiality in departmental and company matters.
Provide impeccable guest service and strive to exceed guest expectations.
Observe and report unsafe behavior displayed by internal or external guests.
Greet and seat guests, present menus, and inform guests of promotions and specials.
Monitor guests’ alcohol consumption and intervene as needed according to guidelines.
Prepare and pour drinks using the correct portions and ingredients, communicate with beverage servers, and present drinks to guests or servers.
Ensure the bar is adequately stocked throughout the shift.
Complete assigned opening and closing checklists.
Operate a cash register or POS system, ring up the correct amount, provide correct change, and account for cash and charge sales according to procedure.
Check out with leadership before leaving the shift.
Perform duties safely and keep work areas clean and free of hazards, debris, and litter.
Observe tables and track which are clean, dirty, or occupied.
Collect guest information and accurately quote wait times when tables are unavailable.
Clean, organize, and stock menus at the host area.
Answer the phone and respond to questions about the menu and restaurant.
Interact with guests as they arrive and leave to support a positive dining experience.
Keep waiting and foyer areas clean.
Act as cashier as needed or assigned.
Work in various venues throughout the property as business needs require.
Follow Oaklawn Racing Casino Resort policies and procedures.