BEVERAGE SERVER Full Time 1st Posting

Menominee Casino Resort • Town of Menominee, WI

7d • Onsite

About The Position

This position is responsible for providing beverage service to guests, collecting money, serving food for special events, and maintaining beverage stations. The role requires excellent guest service, monitoring floor areas for cleanliness, assisting in training new staff, requisitioning bar supplies, attending mandatory training, and reporting tips daily. The job also involves any other duties assigned by the F&B Supervisor.

Requirements

• Ability to perform each essential duty satisfactorily.
• Pleasing personality and the ability to interact with the public in a congenial manner.
• Ability to work unusual hours, which includes days, nights, weekends and holidays.
• Good integrity, honesty, and trustworthiness.
• Meet minimum criminal background requirements.
• High School Diploma, GED and/or HSED required.
• Six months (verifiable, working in one job or good school attendance) work history.
• Six months serving experience in restaurant, and/or banquet facility, w/tray service experience.
• Must be 18 years of age or older.
• Strong organizational and interpersonal skills required.
• Knowledge of alcoholic beverages and drinks.
• Ability to read and understand documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write incident reports and general correspondence.
• Ability to communicate with Guests in a professional, pleasant, and courteous manner.
• General math skills to tally a bill and perform money exchanges for the Guests and bartender.
• Ability to define problems, establish facts, and report problems to Supervisor.
• No felony conviction of any kind in the immediately preceding two years.
• No crime of any kind related to gambling in the immediately preceding two years.
• No crime of any kind related to theft, fraud, or misrepresentation in the immediately preceding two years.
• No crime of any kind related to a crime of violence, or involving domestic violence, or a drug offense involving sale of drugs, or possession with intent to sell drugs during the immediately preceding 2 years.
• No person shall be eligible for employment if they have been convicted, or have a pending unresolved charge of any crime which would require compliance with the reporting requirements for sex offenders pursuant to Menominee or Wisconsin law.

Nice To Haves

• Qualified Menominee or other Native American applicants.
• Six months experience as a cocktail server or Food & Beverage Server.
• Six months of previous Guest Service Experience.
• Knowledge of Point-of-Sale system.
• An applicant who has been previously employed by the MCR/TC shall successfully pass a review of previous work history including attendance, and past employment history before being eligible for hire.

Responsibilities

• Provide beverage service as needed to guests of the MCR.
• Collect money and serve food in accordance with special events for beverage service and/or concessions.
• Keep supplies on hand for the beverage stations.
• Compute bill and accept payment for beverages served to Guests.
• Keep station stocked, ensure that storage areas are neat, orderly, clean and have extra supplies on hand in according to maximum levels prescribed.
• Monitor floor areas to ensure which includes cleaning of ashtrays, empty glasses, wiping down tables in the Lounge/Bar areas and Casino Floor.
• Assist in training new workers as Beverage Servers on an as needed basis.
• Requisite bar supplies in accordance with good judgment.
• Attend mandatory training when scheduled.
• Report tips daily in accordance with the Food & Beverage handbook and Federal requirements.

Benefits

• Menominee bartender’s license must be obtained within the first 45 days of employment.
• Responsible to obtain a bartender’s license within 45 days of being hired.
• Responsible to maintain bartender’s license.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED