Beverage Server, Kamuela Provision Company - Hilton Waikoloa Village
About The Position
The Hilton Waikoloa Village is looking for their next Beverage Server. Hilton Waikoloa Village is Hawaii Island's only 62-acre property with 3 one of a kind outdoor swimming pools and 4-acres of protected lagoon. Enjoy fun perks such as free meals during shifts PLUS discounted hotel room stays for you and your family worldwide! Join the Beverage team today! This is a great step towards a wonderful career with the #1 World's Best Workplace. As a Beverage Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Respond to guest requests in a timely, friendly, and efficient manner. Ensure knowledge of menu and restaurant promotions and specials. Take guest beverage and/or food orders and input orders in appropriate point-of-sale system. Retrieve and deliver food and beverage orders in a timely manner. Replenish beverages and ensure guest satisfaction throughout the meal service. Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations. Ensure serving station is well-stocked at all times.
Requirements
- One (1) year previous beverage serving experience required.
- Prior customer service experience
- Flexible availability including nights, weekends and holidays
- Tuberculosis Clearance Certificate will be required to start.
- Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette.
- Knowledge of the appropriate table settings, service ware and menu items.
- Ability to read, write and speak the English language sufficient to understand menus, special promotions, record orders, and communicate with guests to explain and record orders.
- Ability to remember, recite and promote the variety of menu items.
- Ability to operate beverage equipment.
- Ability to operate a keyboard and learn Point of Sale procedures to pre-check order and close out the check.
Nice To Haves
- Any combination of education, training or experience that provides the required knowledge, skills and abilities.
Responsibilities
- Respond to guest requests in a timely, friendly, and efficient manner.
- Ensure knowledge of menu and restaurant promotions and specials.
- Take guest beverage and/or food orders and input orders in appropriate point-of-sale system.
- Retrieve and deliver food and beverage orders in a timely manner.
- Replenish beverages and ensure guest satisfaction throughout the meal service.
- Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.
- Ensure serving station is well-stocked at all times.
Benefits
- Free meals during shifts
- Discounted hotel room stays for you and your family worldwide
- Access to your pay when you need it through DailyPay
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- Best-in-Class Paid Time Off (PTO)
- Supportive parental leave
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
