Beverage Server - Casino Service Bar

Hard Rock Hotel & Casino Ottawa • Tejon, NM

10d • Onsite

About The Position

The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.

Requirements

• High school diploma or general education degree (GED) is required.
• Certificate in Mixology.
• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Strong leadership and interpersonal skills.
• Excellent interpersonal, oral and written communication skills.
• Meticulous, organized and accurate.
• Extreme confidentiality.
• Familiarity with a variety of computer systems and applications.
• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Manage multiple details and tasks concurrently in a changing environment.
• Able to work effectively in a team environment.
• Analyze and think about how possible solutions impact on the entire operation.

Nice To Haves

• I.P.S. certification and Sanitation certification is preferred.

Responsibilities

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner.
• Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and TIPS training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory, departmental and company policies and procedures.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations.
• Promote positive guest and team member relations.
• Adhere to property's Beverage Icon standards and expectations. Beverage Icon is a notification system for guests requesting beverage service.

Benefits

• Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED