Beverage Server - MGM Yonkers

MGM Resorts International • Yonkers, MD

20d • Onsite

About The Position

As a Beverage Server, you will be an ambassador of hospitality by delivering exceptional service with warmth and precision. In this fast-paced casino environment, you’ll provide beverage service to guests actively engaged in gaming, ensuring their experience is seamless, elevated, and memorable. By anticipating needs, creating genuine connections, and bringing energy to every interaction, you help transform moments into unforgettable experiences that keep our guests coming back.

Requirements

• Must be 18 years or older and able to obtain proper licensure as required by the New York State Gaming Commission
• Must be available to work varied shifts including day shift (10am-6pm), swing shift (5:45pm-1:45am), and graveyard shift (7:15pm-3:15am), as well as weekends and holidays
• Has a high school diploma or GED
• Has prior relevant experience as a cocktail and/or food server working in a similar environment such as a casino, resort, or lounge
• Has knowledge of beverages including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes

Responsibilities

• Take order and serve drinks efficiently and accurately in work area as applicable
• Place order, and garnish and serve cocktails to guests
• Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately
• Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft

Benefits

• Opportunities for professional development and career advancement including networking opportunities, and community volunteer programs
• A supportive and collaborative work environment
• Wellness incentive programs to help you stay healthy physically and mentally
• Companywide discounts on hotel, entertainment, shopping, and food & beverage
• Exclusive discounts with our corporate partners on travel, electronics, online shopping, and beyond
• Complimentary meal in our employee dining room, where you can savor a variety of delicious and healthy options throughout the day
• Free on-site parking, making your commute hassle-free and convenient
• medical, dental, vision, and life insurance plans
• 401(k) and time off plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED