Beverage Manager

Hollywood Casino at Kansas Speedway • Kansas City, KS

1d • $60,000 - $65,000

About The Position

The Beverage Manager oversees casino beverage and coffee bar operations, with responsibility for providing a differentiated service experience and ensuring effective cocktail service. The role supervises and develops beverage team members, manages staffing and labor costs, and oversees departmental budgets, expenses, inventory, and assets. The manager also ensures adherence to service, sanitation, safety, disciplinary, and bargaining-unit standards.

Requirements

• Must be at least 21 years of age.
• Bachelor’s degree from an accredited four-year college or university, or an equivalent combination of education and experience.
• Proficiency in Microsoft applications.
• Ability to earn and maintain ServSafe certification.
• Ability to prepare, understand, and analyze department budgets, capital expenditures, and P&L statements.

Nice To Haves

• 3–5 years in progressively more challenging leadership roles in casino beverage, restaurant, and/or bar establishments is preferred.

Responsibilities

• Manage overall casino beverage and coffee bar operations and cocktail service.
• Supervise beverage team members’ work processes and assign or apportion tasks.
• Train team members in beverage service, sanitation, and safety procedures.
• Inspect supplies, equipment, and work areas for service efficiency and compliance with standards.
• Monitor budgets and payroll records and review financial transactions for authorization and budget compliance.
• Control beverage inventories, including liquor, and report shortages to designated personnel.
• Analyze operational problems, including theft and waste, and establish procedures to address them.
• Interview, select, and train new team members.
• Review, adjust, and administer team members’ work schedules.
• Plan work processes and determine effective techniques for team members.
• Apply disciplinary policies, including counseling and progressive discipline.
• Address and manage team-member complaints, grievances, and concerns.
• Administer rewards and recognition for frontline team members.
• Review team-member performance, productivity, and efficiency, including through periodic evaluations.
• Recommend or oppose changes to team-member status, including full-time or part-time status changes, promotions, and transfers.
• Manage labor costs and staffing objectives while achieving guest satisfaction.
• Model appropriate conduct and encourage employees to represent the company positively.
• Promote team-member safety by maintaining clean, hazard-free work areas and performing duties safely.
• Supervise and manage team-member attendance and time records.
• Manage departmental expenses.
• Protect and preserve company assets.
• Understand and adhere to bargaining-unit agreements.
• Perform other job-related and compatible duties as assigned.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off, earned according to local policy and increasing with length of employment.
• Bonus potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager