Beverage Hospitality Manager

Marlow's Tavern (Sterling Hospitality)•Atlanta, KS

6d•Onsite

About The Position

The Beverage Hospitality Manager is responsible for providing effective leadership to drive sales, hospitality at the highest level, profitability and long term growth of each individual tavern by managing all aspects of the business. The Beverage Hospitality Manager is the keeper of the Marlow’s Culture in their tavern. All aspects of our business will be done by promoting and living our value system, operating under our guiding principles and promises. These include daily operations, profitability, marketing, recruiting and development of their team at all levels. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Requirements

Proven work experience as a Key Employee, Assistant Manager, Hospitality Manager or similar role
Proven guest service experience as a Bartender, Server or Key Employee
Extensive food and beverage (F&B) knowledge
Strong leadership, motivational, and people skills
Acute financial management skills

Responsibilities

Assist in Coordinating of daily Front of the House restaurant operations
Deliver superior service and maximize guest satisfaction
Respond efficiently and accurately to guest complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Ensure compliance with sanitation and safety regulations
Manage restaurant’s image
Drive Standards and Control operational costs and identify measures to cut waste
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper guest service practices