Beverage & Chemical Technician Services Manager
About The Position
The Beverage & Chemical Technician Services Manager supervises technicians in the department, works toward targeted sales and profits, and provides professional customer service. The role assists with sales related to the chemical and beverage program and communicates professionally and courteously with customers, vendors, and company personnel, providing accurate and timely information. The manager also contributes as a team member within the department and organization and performs assigned duties to serve the company. This position is based on-site at the Shawano, Wisconsin facility and is expected to be performed there on a regular, full-time basis. Candidates should live within reasonable commuting distance or be willing to relocate before starting; the role is not remote.
Requirements
- High school diploma/GED or equivalent experience.
- 2–4 years of equipment and supply sales/marketing and/or related experience within the foodservice industry.
- Valid driver's license.
Nice To Haves
- Bachelor's degree in electronics or a related area.
- 4–6 years of equipment and supply sales/marketing and/or related experience within the foodservice industry.
- Supervisory experience.
Responsibilities
- Supervise associates, including staffing, training, coaching, performance management, and problem resolution; ensure duties are completed accurately and on time, and approve employee hours.
- Achieve targeted sales and profits based on business goals; establish and manage the departmental budget, review profit and loss margins, and control expenses.
- Oversee processing of bills for payment within the assigned area.
- Resolve sales and service problems and drive to customer sites to help correct problems; provide face-to-face customer service as needed.
- Oversee schedules for service or installation within the assigned area.
- Train others in the sales and service process.
- May maintain the proper functioning of beverage and chemical equipment and may install and test equipment.
- Comply with company policies and standards.
- Perform other related duties as assigned.
Benefits
- Day 1 health and wellness benefits
- Employee stock purchase plan
- 401(k) employer matching
- Education assistance
- Paid time off
- Competitive pay and benefits
- Growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
