Beverage Cart Attendant

Jamul Casino•Jamul, CA

2d•Onsite

About The Position

This role involves providing friendly, fast, and helpful customer service to guests and team members. The attendant will push a beverage cart with non-alcoholic beverages to serve guests, promote casino events and programs, and provide fast, friendly, professional non-alcoholic beverage service. Responsibilities include monitoring guest alcohol consumption, taking non-alcoholic drink orders, communicating with bartenders, assisting in drink preparation, and presenting drinks to guests. The position also requires maintaining a clean and stocked workstation, assisting with picking up glassware and other items, and participating as a team member with servers, venue hosts, supervisors, and kitchen staff for a smooth operation. The attendant must declare tips, meet department uniform and appearance standards, adhere to attendance guidelines, and keep work areas clean and safe. All job duties must be performed safely and responsibly, adhering to all policies.

Requirements

Must be at least 18 years of age.
Excellent customer service/communication skills
Ability to count money and change correctly
Ability to earn and maintain TiPS certification
Ability to earn and maintain a current Food Handlers Card
Available to work required schedule which may include nights, weekends, holidays and overtime as needed
Must meet professional appearance standards as prescribed by company policy
Must be able to acquire and maintain appropriate gaming license.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to read and communicate verbally in English.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to perform these operations using units of American money and weight measurement, volume and distance.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Possess ability to operate an adding machine and have basic computer skills.
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.

Nice To Haves

Knowledge of tray service cocktail ingredients and/or prior server experience preferred
Written communication skills in English may also be required.

Responsibilities

Provide friendly, fast, and helpful customer service to all guests and team members.
Resolve service problems according to guidelines.
Appear in publicity photos.
Push a beverage cart with non-alcoholic beverages to serve to guest.
Promote casino events and programs.
Provide fast, friendly, professional non-alcoholic beverage service to casino guests; carries full trays on every round.
Monitor guest consumption of alcohol and intervene as needed according to guidelines.
Take non-alcoholic drink orders, communicates with bartenders, assist in the preparation of non-alcoholic drinks and present non-alcoholic drinks to guests.
Maintains clean and stocked workstation.
Assist with picking up glassware/cups and other items left by guest in the assigned work area.
Participate as a team member with all servers, venue hosts, supervisors and kitchen staff in maintaining a smooth and efficient operation.
Declare tips through time and attendance system at the end of each shift.
Meet department uniform, appearance, and grooming requirements.
Meet attendance guidelines of the job and adhere to regulatory, department, and company policies.
Keep work areas clean and free of safety hazards, debris, and litter.
Perform all job duties in a safe and responsible manner.
Must adhere to regulatory, department and company policies.
Perform other job related and compatible duties as assigned.