Bereavement Coordinator Perinatal - Good Sam Hospital

TriHealth•Cincinnati, OH

16h•Onsite

About The Position

Make a difference every day as a Bereavement Coordinator at Good Samaritan Hospital. Join a compassionate, servant-led team committed to excellence in patient and guest services while working in a supportive, high-energy environment. We offer career growth opportunities, a comprehensive benefits package, and competitive shift differentials as appropriate for your shift worked. Apply today and grow your career with a team that truly values you.

Requirements

Bachelor's Degree in nursing, pastoral care, social work, RTS, education, related field (Required)
3 - 4 years experience Professional nursing, pastoral care, social work, bereavement, counseling, education (Required)
2 - 3 years experience (Required)
Excellent assessment skills to determine patient psychosocial needs
Ability to assess the ongoing needs of the program and make recommendations for change as needed to provide excellent patient care PLIDA
Other RTS training, appropriate licensure or certification based on field of experience Required

Responsibilities

Administration and coordination of the TriHealth Grief Support Program.
Oversight and development of program elements to provide grief support to grieving patients/families.
Oversees the activities of grief support staff to ensure competence of practice and skills.
Participates with community partners at events.
Represents TriHealth at community events.
Evaluates the standards of practice for grief support of grieving parents utilizing evidence based practice.
Maintains practice standards through professional organizations.
Ensures the timely processing of patient paperwork to facilitate external functions and processes (funerals, autopsy, transports).
Resolves issues with physicians for paper work requiring physician signature.
Reports issues and concerns to manager.
Provides services to clients applying clinical counseling principles, which may be delivered in person or on the phone.
Supports nursing staff as needed.
Facilitates post discharge coordination of care for patients having difficulty making decisions.
Demonstrates appropriate responsiveness to calls and queries from patients, families, nursing staff, physicians, pathology, and funeral homes.
Resolves issues with internal and external customers through problem solving.
Discusses with management to continue process improvement.
Maintains proper documentation in the clinical case record in compliance with TriHealth and Perinatal Policies.
Holds bimonthly patient rounds with the team.
Conducts QI activities to ensure the integrity of the program and care of the patient.
Provides direction to the Bereavement Assistant for work assignments on scheduled work days.
Oversees all grief grants and ensures utilization of the funds.
Provides training which may include researching and developing PowerPoint presentations on a variety of topics; also includes conducting presentations for patients, families, and Employee Orientations.
Conducts support group meetings.
Assists manager with after hours calls to resolve issues and concerns.
May answer calls to security/pathology as needed.
Maintains the formal process of utilizing specific clinical standards and protocols necessary for ongoing management cases.
Follows up with patients utilizing PLIDA standards of care.
Ensures all encounters and attempts to contact patient are documented in EPIC as a telephone encounter for unsuccessful calls and in notes for successful calls.
Utilizes smart phrases for efficient documentation.
Ensures PLIDA guidelines are followed and informs management when there are problems and concerns.