Benefits & Wellness Specialist

Greylock Federal Credit Union•Pittsfield, MA

8h•$29 - $37•Hybrid

About The Position

The Benefits & Wellness Specialist administers employee benefits, retirement, and wellness programs while ensuring compliance with applicable laws and regulations. This role manages vendor relationships, coordinates open enrollment, supports employees through life events and leaves of absence, and provides education on benefits and wellness resources. The specialist also contributes to HR communications, budget planning, audits, and cross-functional HR projects to promote employee well-being and organizational compliance.

Requirements

Minimum of 5 years of benefits administration experience, with knowledge of wellness programming and compliance requirements.
Associate degree in a related field or equivalent combination of education and experience.
Strong communication, problem-solving, and relationship-building abilities, with a focus on employee service and confidentiality.
Proficiency in Microsoft Office Suite; experience with HRIS and benefits administration systems; strong organizational and attention-to-detail skills.

Nice To Haves

Collaboration
Communication
Confidentiality
Organizational Skills
Attention to Detail
Adaptability

Responsibilities

Administer and coordinate employee benefit programs, including health, dental, vision, life insurance, disability, COBRA, FSAs, HSAs, HRAs, retirement plans, and supplemental programs. Provide education and support to employees throughout the employment lifecycle.
Manage leave of absence programs (FMLA, PFML, STD, LTD, USERRA, and personal leaves) in compliance with policies and laws, including documentation, vendor coordination, and employee communication.
Coordinate annual open enrollment, including vendor and broker collaboration, employee communications, plan setup in ADP, and system updates. Process new hire benefit enrollments and changes.
Serve as primary contact for benefits vendors, brokers, and retirement plan providers. Manage vendor relationships, resolve employee issues, and provide required data and reports.
Prepare and monitor benefits budget estimates, reconcile benefit accounts, audit invoices, and support benefits-related compliance testing and plan audits.
Develop and publish HR communications related to benefits, wellness, and policy updates in the biweekly HEARTbeat newsletter. Maintain centralized records and resources.
Support wellness initiatives by researching and promoting programs, coordinating resources, and contributing to a positive employee experience. Provide cross-functional support for HR programs and projects, recruitment and onboarding support.