Benefits & Wellness Specialist

Pride Mobility Products Corporation•Duryea, PA

About The Position

Administer employee benefits and leave programs as a trusted resource, providing compassionate support while accurately managing enrollments, audits, invoice reconciliation, payroll deductions, leave tracking, and recordkeeping.

Requirements

Must be a friendly team player, confidential, professional, and honest
Emotionally intelligent and empathetic
Exceptionally organized with a high degree of attention to details
An open-minded critical thinker who rapidly develops creative solutions in challenging situations
Willing to perform redundant tasks with accuracy and timeliness
Ability to multi-task, problem-solve, and prioritize in a fast-paced working environment
Ability to perform repetitive tasks accurately and efficiently
A dynamic and engaging personality and communication style
Excellent relationship-building skills
Relentless drive to achieve advancement and continuous improvement
Exceptional presentation, verbal and written communication skills
Basic working knowledge of Microsoft Office Word and Excel
At least 2 years of Human Resources experience with benefits administration, and a combination of experience using HRIS, payroll, timekeeping, and carrier systems
Must be legally authorized to work in the United States without sponsorship now, or in the future

Nice To Haves

Fluency in Spanish preferred
At least 2 years of experience effectively managing multiple priorities in a fast-paced work environment serving high volumes of employees and/or customers preferred
At least 1 year of experience administering leave programs, including FMLA, applicable state leave programs, and Short-Term Disability preferred
At least 1 year of experience with self-funded benefit plans preferred
At least 1 year of experience planning and executing all aspects of annual Benefits Open Enrollment preferred
At least 1 year of experience with 401(k) retirement plan administration preferred
At least 1 year of experience with creating, promoting, and administering engaging employee wellness programs preferred

Responsibilities

Answer employee questions about benefit eligibility, coverage, enrollment, payroll deductions, claims, and procedures
Guide employees through new hire enrollment, qualifying life events, coverage changes, and termination of coverage
Work with benefit carriers, consultants, and service providers to resolve eligibility, enrollment, and claim-related issues
Help employees understand and access available health and well-being resources
Process benefit enrollments, changes, and terminations and coordinate applicable payroll deductions
Review benefit elections and supporting documentation for compliance with plan requirements
Audit HRIS and carrier records to identify and correct discrepancies
Review, reconcile, and submit benefit invoices for payment
Prepare monthly benefit deduction reports for Finance
Complete dependent eligibility audits, including verification of full-time student status when applicable
Assist with COBRA administration and annual Forms 1095-C
Assist with 401(k) retirement plan administration
Administer leave requests from initial notice through return to work or exhaustion of available leave
Determine eligibility for FMLA and applicable state leave programs, issue required notices, and review supporting documentation
Track leave usage accurately in the applicable leave and timekeeping systems
Coordinate Short-Term Disability payments through the appropriate process
Monitor benefit deductions during leave and coordinate direct payments when necessary
Maintain regular and empathetic communication with employees and managers throughout the leave process
Assist with annual open enrollment planning, employee communications, and benefits education
Coordinate wellness fairs, screenings, immunization events, and wellness challenges
Maintain complete, accurate, and confidential benefit and leave records
Support special projects and events as assigned
Maintain current knowledge of applicable company policies and procedures to provide employees with timely and accurate information
Help ensure that all company policies and procedures are uniformly followed and enforced
Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
Complete the annual CTPAT Security Training
Focus on continuous improvement, and consistently demonstrate good business judgment
Work effectively with all Pride departments to exceed internal and external expectations
Pride retains the discretion to modify duties and/or assign other duties as necessary