About The Position

CVS Health is offering a unique opportunity to be part of an extremely talented team within CVS Specialty as a Benefits Verification Representative. This position will require you to demonstrate strong attention to detail, utilize problem solving skills, and be a highly focused, performance-driven individual with a background in pharmacy or the healthcare field. You will need to have an understanding of insurance carriers and concepts including drug cards, major medical benefits, and per diem coverage as well as knowledge of government and patient assistance programs. In order to be successful in this role you must be able to verify insurance coverage for both new and existing patients and process patient prescription orders in a timely manner. You'll have to demonstrate excellent customer service to patients, healthcare professionals and insurance carriers.

Requirements

  • 6 + months of experience with medical insurance, benefits verification, medical billing or a patient/ healthcare customer service.
  • Verifiable High School diploma or GED is required

Nice To Haves

  • Bachelor's Degree in Communications or Healthcare related field.
  • Pharmacy experience (PBM, Specialty, etc).
  • Previous experience working with Prior Authorizations.
  • Knowledge of Medicare, Medicaid, and third party vendors.
  • Healthcare related certifications and/or licensure.

Responsibilities

  • Verify insurance coverage for both new and existing patients
  • Process patient prescription orders in a timely manner
  • Demonstrate excellent customer service to patients, healthcare professionals and insurance carriers

Benefits

  • medical
  • dental
  • vision insurance
  • a wide-ranging list of supplemental benefits and discount programs
  • sixteen paid days off
  • ten paid holidays
  • retirement savings options
  • wellness programs
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