Remote Benefits Support Specialist | Training Provided
About The Position
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. The role involves working directly with clients through virtual Zoom and phone appointments to help them understand available benefits and select coverage that best meets their needs. The position focuses on building lasting client relationships while delivering outstanding service in a fully remote environment. Comprehensive training and ongoing mentorship are provided, and no prior insurance experience is required. The compensation is commission-based and performance-driven, not hourly or salaried.
Requirements
- Must be at least 18 years of age
- Must be legally authorized to work in the United States
- Must be physically located within the United States
- Computer or laptop
- Reliable high-speed internet connection
- Webcam and microphone capability
- Quiet, professional workspace
- Strong communication and interpersonal skills
- Self-motivation and excellent organizational abilities
- Professionalism, integrity, and reliability
- Ability to build meaningful client relationships
- Basic computer proficiency, including Google Workspace or similar applications
- Ability to manage multiple priorities in a remote environment
- Positive attitude and willingness to learn
- Coachability, professionalism, and a commitment to helping others
Nice To Haves
- Experience in Customer Service
- Experience in Sales
- Experience in Client Relations
- Experience in Financial Services
- Experience in Insurance
- Experience in Healthcare
- Experience in Retail
- Experience in Hospitality
- Experience in Business Development
Responsibilities
- Meet with clients virtually through Zoom and phone consultations
- Present insurance and benefit solutions tailored to each client's needs
- Explain policy features, coverage options, and available benefits
- Guide clients through the application and enrollment process
- Assist with policy reviews, updates, and ongoing service requests
- Build long-term client relationships based on trust and exceptional service
- Respond promptly to client questions and concerns
- Maintain accurate documentation and follow-up communication
- Uphold company policies and industry compliance standards
- Participate in ongoing virtual training and mentorship
- Develop communication, leadership, and client service skills
- Collaborate with a supportive remote team
- Continue growing through coaching and leadership development opportunities
Benefits
- Medical reimbursement program for qualifying representatives
- Company-supported life insurance
- Union-supported work environment
- Leadership conferences and professional development events
- Incentive travel opportunities for qualifying team members
- Comprehensive onboarding and training
- One-on-one mentorship
- Leadership development programs
- Promotion from within
- Ongoing coaching and support
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
