Remote Benefits Support Consultant

AIL

2d • Remote

About The Position

AO Globe Life has proudly served veterans, labor union members, credit union members, and their families for more than 70 years. Our mission is simple: provide expert guidance and dependable benefit solutions that help members protect what matters most and build lasting financial security. We are seeking driven, service-focused professionals who want to build meaningful careers in a fully remote environment while making a real impact.

Requirements

• Authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with webcam
• Must be physically located within the United States
• Eligible to obtain a Life Insurance License (licensing support provided)

Nice To Haves

• Customer service or client-facing experience is helpful but not required
• Individuals open to coaching, mentorship, and continuous development
• Strong communicators who enjoy helping others
• Self-motivated professionals comfortable working independently
• Organized individuals who can manage schedules and digital systems effectively
• Candidates confident using Zoom and other virtual platforms

Responsibilities

• Connect with individuals who have requested information about benefit programs
• Assess each client’s needs and provide personalized guidance
• Explain life and supplemental benefit options clearly and professionally
• Support clients through the enrollment process from start to finish
• Maintain accurate digital records and ensure compliance standards
• Provide ongoing client support including policy reviews and updates
• Assist clients with beneficiary changes and general service requests
• Build long-term relationships through consistent follow-up and communication
• Participate in training sessions, mentorship programs, and team collaboration

Benefits

• 100% remote work environment from anywhere in the United States
• Flexible scheduling that supports work-life balance
• Pre-qualified client consultations provided — no cold outreach required
• Comprehensive training and licensing support
• Weekly direct deposit
• Monthly and quarterly performance bonuses
• Union representation through OPEIU Local 277
• Leadership development and advancement opportunities
• Recognition programs and performance-based incentives
• A stable organization with a 70+ year legacy of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees