Benefits Specialist

Curana Health, Inc.•Remote,

About The Position

The Benefits Specialist plays a critical role in delivering a reliable, compliant, and employee‑centered benefits experience across a rapidly growing, multi‑state healthcare organization. This role serves as a hands‑on subject matter expert responsible for day‑to‑day benefits administration, vendor coordination, and employee support, while using data, trends, and employee feedback to improve benefits utilization, reduce friction, and strengthen the overall employee experience. This role is ideal for someone who is detail‑oriented, service‑minded, and comfortable operating in a dynamic environment where precision, empathy, and follow‑through matter.

Requirements

3–5 years of experience in benefits administration, ideally in a multi‑state environment
Working knowledge of: Medical, dental, vision plans
Working knowledge of: HSA/FSA
Working knowledge of: Disability and ancillary benefits
Experience working with third‑party benefits administrators or brokers
Strong analytical skills and attention to detail in data entry, auditing, and reconciliation
Customer‑service orientation with the ability to explain complex information clearly
Experience with Workday Benefits strongly preferred

Responsibilities

Benefits administration, including enrollments, life events, changes, corrections, and audits within Workday
Benefits insights and utilization tracking, monitoring enrollment patterns, recurring issues, and employee questions to identify opportunities to improve plan understanding, engagement, and effective use of benefits.
Eligibility and data integrity, ensuring benefits elections and payroll deductions are accurate and timely
Vendor and broker partnership, serving as the primary point of contact to resolve issues and escalations
Open Enrollment execution, including readiness planning, communications, testing, and employee support
Payroll coordination, partnering to reconcile deductions, identify variances, and resolve discrepancies
Employee education and support, translating benefits information into clear, accessible guidance
Documentation and audit readiness, maintaining accurate records and supporting compliance requirements
Tracking key benefits metrics (e.g., enrollment accuracy, vendor issue trends, payroll variances, and recurring employee questions) and surfacing insights to improve service quality and utilization.