Benefits Specialist

NearU, and Affiliate Regional HVAC Branches • Charlotte, NC

4d • Hybrid

About The Position

NearU is seeking a detail-oriented Benefits Specialist to join its Human Resources team. The role administers, maintains, and improves employee benefits programs and serves as the primary contact for employees’ health, retirement, and wellness benefits. The specialist supports day-to-day operations and compliance with federal and state regulations, helping ensure benefits are competitive, compliant, and aligned with organizational goals and employee well-being across multiple states. The position is four days on-site at NearU’s Charlotte Branch Service Center office at 2550 West Tyvola Road, Charlotte, NC.

Requirements

• Bachelor’s degree or equivalent professional experience.
• At least 2 years of hands-on experience in HR benefits administration or human resources operations.
• Proficiency with HRIS and benefits administration platforms.
• Advanced Microsoft Excel skills, including VLOOKUPs and pivot tables.
• Foundational understanding of employee benefits regulations and compliance laws, including ACA, ERISA, COBRA, HIPAA, and FMLA.
• Exceptional communication, customer service, and problem-solving skills.
• High degree of discretion when handling sensitive personal data.

Nice To Haves

• Experience with Dayforce.

Responsibilities

• Serve as the primary resource for employee benefits inquiries and resolve complex issues with empathy, accuracy, and confidentiality.
• Administer medical, dental, vision, life insurance, disability, 401(k)/retirement, and voluntary benefit plans.
• Lead annual open enrollment, including communications, system updates, and information sessions.
• Conduct benefits orientation for new hires.
• Review monthly carrier invoices, reconcile discrepancies, audit payroll deductions, and coordinate with finance and payroll to ensure accurate processing.
• Ensure benefits programs comply with federal, state, and local laws, including ACA, HIPAA, COBRA, ERISA, and FLSA.
• Assist with mandatory filings and compliance audits.
• Maintain working relationships with insurance brokers, carriers, third-party administrators, and wellness vendors.

What This Job Offers

• Job Type: Full-time