Benefits Specialist

ERMCO-ECI Remote•,

17d•Remote

About The Position

Serve as the primary point of contact for employee benefits inquiries, providing support for health, retirement, leave, and wellness programs while ensuring accurate benefits administration through HRIS systems. Manage benefit enrollments, communications, reporting, documentation, and special projects to deliver a seamless employee experience. This role is remote within the following states: AZ, FL, GA, IL, KS, NC, NE, MI, MA, SD, TN, TX, WI, and WY. Candidates may reside in or relocate to any of these states. Relocation assistance will be provided.

Requirements

2+ years of experience in HR or benefits administration
Holds a bachelor’s degree OR has equivalent work experience in the Human Resources field.
Knowledge of benefits programs, laws, and regulations.
Strong analytical skills and proficiency in benefits administration systems.
Excellent communication, customer service and interpersonal skills.
Strong multi-tasking abilities and time management skills.
Detail-oriented with a commitment to accuracy.

Nice To Haves

Advanced degrees or certifications in an HR-related field is a plus.
Experience working in a manufacturing environment is a plus.
Bi-lingual (English/Spanish) is preferred.

Responsibilities

Serve as a point of contact for inquiries regarding benefits, such as health insurance, retirement plans, leave policies, wellness programs, and other company-provided benefits. Escalates issues as needed.
Manage support requests through the department’s support ticketing system.
Assist with developing and distributing clear, informative materials about benefits options, enrollment procedures, and policy changes.
Ensure accurate and timely processing of enrollments, terminations, and modifications.
Utilize HR Information Systems (HRIS) to assist with benefits administration, ensuring accurate data entry and maintenance.
Generate reports to aid in decision-making processes.
Maintain up-to-date documentation of benefits policies and procedures. Ensure consistency and clarity in all benefits-related documents and communications.
Provide support for special projects, such as open enrollment and health fairs, as needed.