Benefits Specialist

Benefits Manager NearU • Charlotte, NC

1d • Hybrid

About The Position

NearU is seeking a detail-oriented Benefits Specialist to join its Human Resources team. The role administers, maintains, and improves employee benefits programs and serves as the primary point of contact for employees regarding health, retirement, and wellness benefits. The position supports day-to-day benefits operations and compliance with federal and state regulations, helping ensure benefits are competitive, compliant, and aligned with company goals and employee well-being across multiple states.

The position is based at NearU’s Charlotte Branch Service Center office at 2550 West Tyvola Road, Charlotte, NC, and requires working onsite four days per week.

Requirements

• Bachelor’s degree or equivalent professional experience.
• At least 2 years of hands-on experience in HR benefits administration or human resources operations.
• Proficiency with HRIS and benefits administration platforms.
• Advanced Microsoft Excel skills, including VLOOKUPs and pivot tables.
• Foundational understanding of employee benefits regulations and compliance laws, including ACA, ERISA, COBRA, HIPAA, and FMLA.
• Exceptional communication, customer service, and problem-solving skills.
• High degree of discretion when handling sensitive personal data.

Nice To Haves

• Experience with Dayforce.

Responsibilities

• Serve as a resource for employee benefits inquiries and resolve complex issues with empathy, accuracy, and confidentiality.
• Administer medical, dental, vision, life insurance, disability, 401(k)/retirement, and voluntary benefit plans.
• Lead annual open enrollment, including communications planning, system updates, and information sessions.
• Facilitate benefits orientation for new hires.
• Review monthly carrier invoices, reconcile discrepancies, audit payroll deductions, and coordinate with finance and payroll to ensure accurate processing.
• Ensure benefits programs comply with applicable federal, state, and local laws, including ACA, HIPAA, COBRA, ERISA, and FLSA.
• Assist with mandatory filings and compliance audits.
• Maintain working relationships with insurance brokers, carriers, third-party administrators, and wellness vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level