Remote Benefits Specialist ALL Levels / Training Provided

AIL • Pensacola, FL

5d • Remote

About The Position

Globe Life AO is seeking a Remote Benefits Specialist to support working families, veterans, union members, and their loved ones. This role offers a flexible, rewarding career from home with comprehensive training, mentorship, and support. Globe Life AO has partnered with labor unions, credit unions, veteran organizations, and associations for over 70 years to provide supplemental life, accident, and health benefits. As a remote-first organization, they are committed to developing professionals through training, leadership development, and performance-based advancement. This position offers the opportunity to support individuals and families by helping clients understand their benefits and make informed decisions, providing financial protection and peace of mind.

Requirements

• Must be legally authorized to work in the United States
• Reliable high-speed internet connection
• Windows-based computer with webcam
• Professional home office environment
• Ability to obtain any required state insurance license (licensing guidance provided)
• Excellent communication and interpersonal skills
• Compassion and a genuine desire to help others
• Positive attitude and strong work ethic
• Self-motivation and accountability
• Strong organizational and problem-solving skills
• Comfort using computers, Zoom, and virtual communication tools
• Ability to work independently while collaborating remotely

Nice To Haves

• Previous experience in customer service, healthcare, education, financial services, military support, sales, or client relations is helpful—but not required.
• Integrity, coachability, professionalism, and a commitment to serving others are valued.

Responsibilities

• Meet with clients through scheduled Zoom and phone appointments
• Explain available supplemental benefit programs
• Guide clients through enrollment and application processes
• Answer questions with professionalism, empathy, and integrity
• Provide ongoing policy support and follow-up communication
• Develop trusted relationships through exceptional client service
• Conduct benefit reviews and policy updates
• Help clients understand their options as their needs evolve
• Keep accurate digital client records
• Follow company policies and applicable state regulations
• Maintain confidentiality and professionalism in every interaction

Benefits

• 100% Remote Work
• Weekly Pay & Performance Incentives
• Comprehensive Training & Mentorship
• Health insurance reimbursement
• Company-supported life insurance
• Accidental death coverage
• Professional development opportunities
• Union-supported work environment
• Leadership conferences
• Incentive travel
• Recognition programs
• Performance-based advancement into leadership roles

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed