Work-From-Home Benefits Specialist

AIL•Norfolk, VA
•$90,000 - $119,981•Remote

About The Position

AO Globe Life is seeking a Remote Client Solutions Representative to help individuals and families understand insurance options that may support their protection goals. The role involves working with prospective clients, conducting virtual needs-based appointments, and providing education about life, supplemental health, and accident insurance. It is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. No prior insurance experience is required; training, mentorship, licensing guidance, and ongoing professional development are provided. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and licensing requirements at their own expense. Candidates provide their own computer or laptop, webcam, reliable high-speed internet, and professional remote workspace. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and are reviewed during hiring and onboarding.

Requirements

  • Excellent written, verbal, and listening skills.
  • A professional, client-first approach.
  • Strong attention to detail and organization.
  • Proactive problem-solving ability.
  • Comfort using computers and virtual communication platforms.
  • Ability to work independently and collaboratively.
  • At least 18 years of age and legally eligible to work in the United States.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and professional remote workspace.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • No prior insurance experience is required.
  • Self-motivated and coachable.
  • Interested in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Work with warm leads supplied by the company.
  • Schedule and conduct virtual client appointments.
  • Complete needs-based reviews to understand client priorities.
  • Educate clients about life, supplemental health, and accident insurance.
  • Recommend appropriate products and services.
  • Follow up consistently with clients.
  • Maintain strong client relationships through professional communication.
  • Participate in team meetings, training, and coaching.
  • Complete required training and participate in virtual meetings.

Benefits

  • Fully remote work opportunity.
  • Company-provided warm leads.
  • Weekly pay structure.
  • Unlimited earning potential.
  • Medical insurance premium reimbursement.
  • Industry-leading online training.
  • Daily coaching and mentorship.
  • Performance incentive programs.
  • No overhead costs.
  • OPEIU Local 277 union representation.
  • Stable organization with a 70-year history focused on member satisfaction.
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