Benefits Specialist

Proman Staffing Perm LLC•Northbrook, IL

14d•$55,000 - $57,000

About The Position

The Benefits Specialist supports US-based Proman Associates by providing benefits education, enrollment support, error resolution, and termination coordination. The role interacts with US business units to address benefit inquiries, maintain data feeds that minimize discrepancies, and deliver benefits education. The position also works with payroll, vendors, and the insurance broker to administer benefits accurately and resolve issues.

Requirements

At least 3 years of experience in HR.
At least 3 years of experience in benefits administration.
Ability to prioritize, manage, and complete multiple projects simultaneously within time constraints, with strong attention to detail.
Excellent verbal and written communication skills.
Ability to compile reports using various data sources.
Highly detail-oriented and organized.
Strong analytical, problem-solving, and auditing skills.
Ability to adapt to changing priorities and business needs.
Excellent customer service skills, including the ability to interpret and explain benefit policies to employees at all levels.
Thorough understanding of local, state, and federal laws involving employment, HR, and HR policies.
Advanced Microsoft Excel proficiency, including pivot tables, formulas, XLOOKUP, data reconciliation, and analysis of large data sets.
Successful record of creating and maintaining internal processes for optimal efficiency.

Nice To Haves

Experience with multi-state benefits administration.
Knowledge of HRIS systems such as Employee Navigator and/or Paylocity.

Responsibilities

Administer and process employee benefit enrollments, changes, and terminations.
Respond to basic benefit inquiries from Associates and vendors in a timely manner, escalating issues when appropriate.
Review HRIS-to-vendor file feeds and address issues affecting benefit enrollments, changes, and terminations.
Manually input benefit data as needed.
Oversee COBRA administration.
Serve as a benefits subject matter expert and educate employees about benefit offerings.
Collaborate with payroll to ensure employer contributions and payroll deductions are processed accurately.
Assist with developing, implementing, and administering benefits communications and educational initiatives.
Work with the insurance broker to address benefit-related issues, including file feeds, provider services, and invoicing.
Monitor and process benefit plan invoices.
Maintain accurate benefit records and employee documentation in accordance with record-retention requirements.
Support the annual Open Enrollment process.
Assist with benefits compliance activities, including ACA reporting, nondiscrimination testing, and required distribution notices.
Create and maintain documentation of internal procedures.
Maintain the integrity and accuracy of data entered into the HRIS/ATS.
Coordinate with vendors to resolve claim issues and employee escalations.
Perform other duties and responsibilities assigned by the supervisor.