Benefits Specialist

City of Fayetteville•Nc 28301, NC

14d

About The Position

The City of Fayetteville is recruiting a Benefits Specialist to perform paraprofessional and technical work administering City human resource programs, including benefits administration. The work is high-volume and fast-paced, and calls for time management, attention to detail, critical thinking, and the ability to multitask. The position provides staff assistance to the Human Resource Development Department and supports employee benefits processes, records, HRIS operations, reporting, and compliance. The position may be eligible for telework, subject to assessment and approval by the selected candidate and supervisor. The City will provide a laptop and other necessary tools for remote work. The selection process is anticipated to take four to six weeks and includes a panel interview and skills testing. The selected candidate is subject to pre-employment drug screening, a background check, and a driving history check.

Requirements

Two years of increasingly responsible experience in human resource administration or a related field.
Training equivalent to an associate’s degree from an accredited college or university, with major coursework in business administration, human resource management, public administration, or a related field.
Ability to work remotely if telework is approved, including access to a reliable phone and internet and secure confidential materials.
Candidates selected for hire must submit proof of education before a firm job offer; attaching official graduation certificates from higher-level institutions with the application is strongly recommended.
Successful candidates should have good time management, attention to detail, critical thinking skills, and the ability to multitask.

Responsibilities

Participate in the operations, services, and activities of the Human Resource Development Department, including benefits administration.
Facilitate new-hire benefits orientation.
Process new benefit enrollments and qualifying changes during the plan year.
Process required actions in HRIS and vendor systems.
Process and maintain accurate records for separating employees, including retirees.
Assist with preparing and processing death benefit claims.
Out-process employees.
Assist with annual open enrollment.
Prepare and present reports and correspondence related to an assigned area.
Compile, compose, prepare, type, and distribute documents, letters, memorandums, statistical reports, notices, employee and applicant statistics, and forms.
Interpret and explain policies and procedures; respond to information and assistance requests from employees, management, outside agencies, and the public.
Recommend improvements to departmental operational efficiency and develop and recommend policies and procedures.
Receive and update employee records.
Maintain and modify the HRIS for the assigned area and assist in evaluating new software products.
Assist with monitoring procedures to ensure compliance with federal, state, and local codes, laws, and regulations.