Benefits Specialist SOUTH CAROLINA/BATESBURG
About The Position
The Benefits Specialist will be responsible for coordinating the monthly new hire enrollment process, providing reports and support to Benefit Coordinators, and processing and auditing vendor invoices and retroactive adjustments. This role also involves responding to disability eligibility requests, administering the EAP Substance Abuse Program, processing QMCSOs, and handling scheduled department reporting and monthly plan analysis. Additionally, the Benefits Specialist will collect Benefit payments for employees on Leave of Absence, analyze data feeds between HRIS and BenAdmin systems, troubleshoot issues, and stay updated on compliance and regulatory changes. The position requires providing customer service to HR representatives and employees, assisting with claim resolution, and maintaining the privacy and confidentiality of employee health information. The Benefits Specialist will also assist the Benefits Supervisor with projects and other department initiatives.
Requirements
- Associates or Bachelor’s degree or HR/Benefits certification preferred
- 3+ years experience in Benefits administration or 5+ years in Human Resources
- Knowledge in ERISA, PPACA, HIPAA, and other regulatory requirements
- Acute attention to detail and excellent organizational skills
- Ability to troubleshoot issues as they arise
- Excellent communication and customer service skills and ability to communicate with, support, and maintain relationships with employees of all levels.
- Interpersonal skills with experience handling confidential and sensitive information
- Computer proficiency and technical aptitude with Microsoft Suite
- Experience with HRIS/Payroll and Benefit Administration
Responsibilities
- Coordinating the monthly new hire enrollment process and providing reports and support to Benefit Coordinators.
- Timely and accurate processing and auditing of vendor invoices and retroactive adjustments.
- Responding to disability eligibility requests from vendors.
- Administering the EAP Substance Abuse Program along with local HR.
- Processing QMCSOs issued by state government agencies in a timely manner.
- Processing and distribution of scheduled department reporting and monthly plan analysis.
- Collection of Benefit payments for employees on Leave of Absence.
- Analyzing weekly data feeds and error reports between HRIS system and BenAdmin.
- Troubleshooting issues and resolving errors with Benefit Coordinators, payroll and benefit vendors to optimize data integrity.
- Staying abreast of compliance and regulatory changes / updates that may impact company programs and procedures.
- Providing customer service for local HR representatives and employees and assistance with claim/issue resolution.
- Protection of the privacy and confidentiality of the employees and their family’s health at all times.
- Assists Benefits Supervisor with projects and other department initiatives as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
