Benefits Specialist - Remote Work - No Experience Required

Spade RecruitingDetroit, MI
Remote

About The Position

We’re looking for motivated, people-focused individuals who want to build a career centered around communication, service, and professional growth. As a Benefits Specialist, you’ll work directly with individuals and families to help them better understand the benefit programs available to them. Through virtual appointments, you’ll learn about each client’s priorities, answer questions, explain available options, and provide guidance throughout the process. Comprehensive training and continued coaching are provided to help you develop the knowledge and confidence needed to succeed.

Requirements

  • Enjoys working with people and providing helpful solutions
  • Communicates confidently while also being a strong listener
  • Stays organized and follows through on commitments
  • Approaches problems thoughtfully and looks for practical solutions
  • Works well independently and manages responsibilities effectively
  • Welcomes coaching and looks for opportunities to improve
  • Takes initiative and is motivated by personal and professional goals
  • Values professionalism and creating a positive client experience

Responsibilities

  • Meet with individuals and families through scheduled virtual appointments
  • Ask questions to understand their needs, priorities, and concerns
  • Review available benefit programs and explain options clearly
  • Help clients evaluate solutions based on their individual circumstances
  • Answer questions and provide accurate, easy-to-understand information
  • Maintain consistent communication throughout the process
  • Follow up with clients and provide continued support when needed
  • Develop professional relationships built on reliability and trust
  • Participate in ongoing training, coaching, and professional development

Benefits

  • Flexible scheduling
  • Comprehensive training and onboarding
  • Continued mentorship and coaching
  • Professional development opportunities
  • Performance-based growth opportunities
  • Leadership and management development
  • Supportive virtual team environment
  • Long-term career advancement potential
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