Benefits Specialist K
About The Position
The Benefits Specialist is the primary point of contact for employee benefits inquiries and supports benefits administration, plans, and programs. The role administers employee benefits including health, dental, vision, retirement plans, flexible spending accounts, life and disability insurance, wellness initiatives, and leave programs such as FMLA, ADA, Military Leave, and PWFA. It ensures accurate processing, regulatory compliance, and timely resolution of issues. The specialist reviews monthly carrier invoices, maintains vendor and carrier relationships, processes Medical Support Orders, and ensures benefit data is accurately integrated with payroll systems and external vendors. The role also manages benefits arrears, maintains secure employee benefits files, prepares required employer notices, and develops communications about benefit offerings and changes. In addition, the specialist assists with unemployment claims by gathering documentation, responding to agency inquiries, and coordinating with internal stakeholders. This position is fully in-office, Monday through Friday, at Knight Transportation's Phoenix, Arizona location. The stated pay range is $25.00–$31.00 per hour.
Requirements
- At least 2 years of experience in employee benefits administration.
- Bachelor's degree in Business or a related field, or an equivalent combination of education and experience.
- Basic knowledge of federal and state regulations, filing, and compliance requirements relating to employee benefit programs.
- Proven ability to process secure data feeds.
- Professional and effective verbal and written communication with employees, vendors, and coworkers.
- Ability to manage multiple tasks and projects simultaneously.
- Must be authorized to work in the United States; employment visa sponsorship is not offered.
Responsibilities
- Serve as a primary contact for employee benefits inquiries and provide guidance on plan provisions, enrollment, qualifying life events, and general benefits questions.
- Administer and support employee benefits, including health, dental, vision, retirement plans, FSAs, life and disability insurance, wellness initiatives, and leave programs.
- Ensure benefits processing is accurate, compliant with applicable regulations, and completed with timely issue resolution.
- Review and process monthly benefits carrier invoices, ensuring accuracy and timely payment.
- Maintain relationships with external vendors and carriers.
- Process Medical Support Orders and comply with federal, state, and local benefits-administration regulations.
- Ensure benefits data is accurately integrated with payroll systems and external vendors, including synchronization of deductions and reporting.
- Evaluate benefits processes and systems and recommend improvements to efficiency, employee experience, and compliance.
- Manage the benefits arrears process, including tracking, communication, and resolution of outstanding employee contributions.
- Develop and distribute communications about benefits offerings and changes.
- Prepare and distribute required employer notices, including COBRA, ACA, and HIPAA notices, within required timelines.
- Maintain organized and secure employee benefits files and update payroll systems accurately and promptly for benefits deductions.
- Assist with unemployment claims by gathering documentation, responding to agency inquiries, and coordinating with internal stakeholders.
- Proactively assist others in achieving organizational objectives.
Benefits
- 401(k)
- Medical, dental, vision, disability, supplemental, and life insurance
- Paid time off
- Employee Stock Purchase Plan
- Potential bonus pay based on company performance
- Opportunities to volunteer and give back to local communities
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What This Job Offers
Job Type
Full-time
