Benefits Specialist

The Nash Casino•Nashua, NH

3d•Onsite

About The Position

At The Nash Casino, we’re redefining gaming in New Hampshire. As the region’s premier gaming destination, we offer a vibrant, high-energy atmosphere featuring over 1,000 state-of-the-art machines and a variety of table games. Behind every great guest experience is an exceptional team—join us and be part of an exciting, fast-paced environment where your contributions make an impact. We are hiring a Benefits & Leave Specialist to join our team. This role will be responsible for benefits enrollment, employee education, vendor coordination, compliance support, and ensuring an exceptional employee experience related to benefits administration.

Requirements

Bachelor's degree in human resources, business administration, or equivalent preferred.
Minimum 3-5 years of experience in benefits administration and leave management.
Strong working knowledge of FMLA, ADA, and Team Member benefit programs.
Experience working with HRIS systems; UKG Ben Hub, preferred.
Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
Must pass all required pre-screening and background checks.
Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.

Nice To Haves

UKG Ben Hub experience is preferred.

Responsibilities

Administer all Team Member benefit programs, including medical, dental, vision, life, disability, and all other ancillary plans, ensuring accuracy and timeliness of enrollments, changes, and terminations.
Serve as the primary liaison with benefit contacts, insurance carriers, and third-party administrators to answer questions, resolve issues, provide information, and ensure established standards are met.
Maintain and update benefits data within HRIS systems, including daily review of the UKG Benefit Hub for changes, approvals, and pending actions.
Review Evidence of Insurability (EOI) requirements and monitor system dashboards to ensure completion, accuracy, and compliance.
Determine leave eligibility, issue required notices, and maintain compliant documentation in accordance with federal, state, and company requirements.
Administer and support the interactive process for accommodation requests under the ADA, and other applicable laws by gathering information, coordinating communications, and maintaining compliant documentation.
Manage COBRA notices and administration.
Administers ACA filing following regulatory compliance.
Assists the Payroll Manager and Voya Aon 401k with any inquiries, updates, reimbursements, or Team Member communication.