Benefits Specialist/Case Manager
Volunteers of America - Greater New York, Inc.•New York, NY
•$24 - $24•Onsite
About The Position
The Benefits Specialist/Case Manager supports eligible formerly homeless clients living in Permanent Supportive Housing to promote well-being and stability. The role is assigned a client caseload at a housing site and coordinates closely with the building’s case management, recreational, and operations staff. The position is at Webster House, a single room occupancy (SRO) residence providing permanent supportive housing to formerly homeless single adults, many of whom live with mental illness or HIV/AIDS. The location is Bronx, NY 10456.
Requirements
- Associate’s degree or 60 college credit courses in the Human Services field, or a high school diploma or GED with 2 years of experience helping low-income clients access and maintain benefits, including Public Assistance, Disability, and Veterans benefits.
- Demonstrated verbal and written communication skills.
- Basic computer skills.
Responsibilities
- Conduct benefits assessments and provide individualized education, assistance, referrals, and advocacy to help clients obtain and retain benefits to which they are entitled, including accompanying clients to appointments as needed.
- Work with clients and their medical and behavioral health providers to document disabilities in support of SSI/SSD applications and appeals.
- Provide individualized money-management and budgeting coaching and, when needed, connect clients to adult guardianship or representative payee services.
- Develop and deliver workshops on benefits, budgets, and money management.
- Use best-practice approaches and evidence-based interventions to maximize client outcomes.
- Maintain service documentation, including client progress notes, observations and interactions about clients, and incident reports when necessary.
- Participate in internal and external case-conferencing activities.
- Coordinate closely with case management, recreational, and operations staff at the assigned building.
Benefits
- Medical, dental, and vision coverage
- Prescription coverage
- Life insurance
- Retirement plan
- Tuition reimbursement
- Paid time off, including a paid birthday holiday
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
