Remote Benefits Services & Customer Support Representative

Globe Life AIL - Lisa Russel • Richmond, VA

6d • Remote

About The Position

This opportunity offers the flexibility of working remotely, ongoing mentorship, professional development, and the ability to build a meaningful long-term career while supporting working families across the country. At AO, we believe success comes from service, consistency, and growth. Whether you’re starting a new career or looking for greater flexibility and advancement opportunities, we provide the tools, training, and support to help you succeed.

Requirements

• Strong communication and interpersonal skills
• Positive attitude and willingness to learn
• Self-motivation and strong work ethic
• Ability to work independently while collaborating remotely
• Professionalism, reliability, and adaptability
• Commitment to delivering exceptional customer service

Nice To Haves

• Customer service or client-facing experience is helpful, but not required. Full training and mentorship are provided.

Responsibilities

• Communicate with clients through phone and Zoom consultations
• Provide professional customer support and benefit guidance
• Assist clients with coverage information, enrollment, and policy support
• Build and maintain strong long-term client relationships
• Participate in ongoing virtual training and leadership development sessions
• Collaborate with team members in a positive remote work environment

Benefits

• Health insurance reimbursement program
• Company-supported life insurance coverage
• Leadership and career development opportunities
• Weekly Pay + Performance Bonuses
• Incentives & Recognition (leadership conventions, incentive trips, recognition programs, team-building events)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed