Entry Level Customer Service and (Work From Home)

American Income Life Insurance Company•Chesapeake, VA

1d•Remote

About The Position

We are currently looking for a driven and service-focused individual to join a growing organization in the supplemental benefits industry. With more than 65 years of experience supporting families, our company continues to expand and is seeking motivated Benefits Representatives who are ready to build a long-term opportunity. In this role, you will work directly with clients to provide information, answer questions, and help them better understand the benefit options available to them. This position is ideal for someone who enjoys helping people, communicates clearly, and is comfortable working in a professional remote environment.

Requirements

Strong communication and people skills
Ability to stay organized and manage multiple tasks
Positive, professional, and dependable attitude
Comfortable working independently and as part of a team
Motivated and goal-oriented
Confident speaking with clients
Professional under pressure
Open to training and personal development
Team-focused with a strong work ethic

Nice To Haves

Experience in customer service, sales, or a similar role is preferred

Responsibilities

Assist clients by providing clear information about available products and services
Respond to questions regarding benefit options, coverage, and account details
Build and maintain strong client relationships through professional communication
Stay updated on current programs, policy changes, and service offerings
Review client needs and help identify options that may better fit their situation
Follow established processes to ensure each client receives accurate support