Benefits Manager

Sonova InternationalAurora, CO
Hybrid

About The Position

We’re looking for an experienced and forward‑thinking Benefits Manager to oversee and enhance our North American benefits programs. In this role, you’ll shape benefit strategy, manage key vendor relationships, and ensure our plans remain competitive, compliant, and aligned with employee needs.

Requirements

  • Bachelor’s degree in Human Resources or related field
  • 6+ years of progressive benefits experience, including U.S. and Canadian regulatory knowledge
  • Strong analytical, problem‑solving, and project management skills
  • Excellent verbal and written communication skills; ability to collaborate across teams and levels
  • Demonstrated ability to manage multiple priorities with strong attention to detail
  • Proficiency with Microsoft Office Suite, including advanced Excel (VLOOKUP, pivot tables) and PowerPoint
  • Working knowledge of integrated benefits and HRIS systems (ADP preferred)
  • A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Nice To Haves

  • PHR, SHRM‑CP, or CEBS certification a plus
  • Experience in global organizations, M&A, healthcare, hearing healthcare, or multi‑unit retail a plus
  • Continuous improvement or change‑management experience a plus

Responsibilities

  • Lead benefit program strategy by analyzing market trends, benchmarking plan competitiveness, and recommending enhancements or new offerings that support attraction and retention goals
  • Manage major benefits projects such as Open Enrollment, ACA reporting, 401(k) nondiscrimination testing, and annual audits ensuring timelines, deliverables, and cross‑functional coordination are met with precision
  • Oversee vendor relationships by evaluating performance, negotiating renewals, monitoring service levels, and ensuring brokers, carriers, and record‑keepers deliver high‑quality support and value
  • Partner with HR teams across North America to troubleshoot benefit issues, align on policy interpretation, and ensure consistent administration across U.S. and Canadian locations
  • Develop benefits communication including dashboards, guides, presentations, and training sessions that help employees and HR partners understand plan features, enrollment processes, and leave administration
  • Ensure compliance by monitoring regulatory changes, maintaining documentation, supporting required filings, and ensuring all plans operate in accordance with federal, state, provincial, and company standards
  • Maintain SOPs and systems documentation to support accurate, scalable, and audit‑ready benefits operations, including updates tied to system changes or new plan implementations

Benefits

  • Medical, dental and vision coverage
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match
  • Company paid life/ad&d insurance
  • Additional supplemental life/ad&d coverage available
  • Company paid Short/Long-Term Disability coverage (STD/LTD)
  • STD LTD Buy-ups available
  • Accident/Hospital Indemnity coverage
  • Legal/ID Theft Assistance
  • PTO (or sick and vacation time), floating Diversity Day, & paid holidays
  • Paid parental bonding leave
  • Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
  • Robust Internal Career Growth opportunities
  • Tuition reimbursement
  • Hearing aid discount for employees and family
  • Internal social recognition platform
  • D&I focused: D&I council and employee resource groups
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