Benefits/Human Resources Assistant

Exploria Resorts•Clermont, FL

3d•$45,000 - $50,000•Onsite

About The Position

The Benefits/Human Resources Assistant coordinates and administers benefits, including medical, dental, vision, life insurance, short and long-term disability, Flexible Spending Account, Health Savings Account, Leave of Absence, FMLA, 401K plan, and other human resources duties. This is a full-time position located at the Corporate Office in Clermont, FL, and is not a remote or hybrid role. The work schedule is Monday - Friday from 8:30 AM to 5:00 PM.

Requirements

Bachelor’s Degree in a related field, or equivalent related professional experience.
Understanding of benefits administration and compliance.
Health/Vision Dental/Life ST/LTD 401(k).
Working experience with benefit audits and compliance reporting.
Working knowledge of leaves of absence and ADA regulations.
Effective communication skills, including comprehension, verbal, and written communication skills.
Ability to analyze and interpret information and data, and handle sensitive information confidentially.
Proficient with Microsoft Office/Excel spreadsheets, including VLOOKUP.
Working knowledge of HRIS systems, Paycom software is preferred but not required.
Bilingual is helpful.
High attention to detail.
Strong organizational skills: able to manage multiple priorities and perform well in a fast-paced and time-sensitive environment with accuracy.
Organizational and time management skills – developing and maintaining a system to keep self and workload organized for timely completion, i.e., developing checklists, creating calendars/folders, etc.
Ability to function effectively and positively with all levels of the organization in a team-oriented, collaborative environment.
Flexible, easy-going, and comfortable with taking on a variety of tasks.
Demonstrates excellent customer service skills.
Proactively anticipates needs, identifies opportunities to improve support and efficiency, and responds with urgency in a service-focused, solutions-oriented manner.
Maintains a positive, professional demeanor and demonstrates a willingness to take on new challenges, expanded responsibilities, and ongoing opportunities for professional growth.

Nice To Haves

Paycom software is preferred but not required.
Bilingual is helpful.

Responsibilities

Responsible for benefit plan billing, auditing, and related processes for medical, dental, vision, STD, LTD, Life/AD&D, FSA, HSA, life events, COBRA and 401k.
Collaborate closely with Payroll to maintain spreadsheets for each insurance provider to provide the necessary documentation for invoice processing.
Reconcile and approve carrier invoices for timely payment.
Review and audit benefits eligibility, benefit elections, qualifying events, and terminations to ensure accurate and timely processing.
Process ST/LTD claims requests with the insurance company while guiding employees through the process.
Administration of the company leave programs and ADA.
Ensure compliance with legal and regulatory requirements related to employee benefits, such as ERISA, HIPAA, and ACA - Filings such as 5500’s, ACA, 1095, etc.
Provides support to employees with questions and resolves concerns by interpreting benefit policies and procedures.
Collaborate with partners to ensure effective and efficient service to employees.
Prepare reports for census, compliance testing, and audits.
Coordinate, create content, and effectively communicate annual open enrollment meetings and presentations.
Facilitate benefits training and offer benefits guidance during new hire orientation, in-person, by phone, and virtually via video conference.
Providing ongoing support for the Human Resources Department.
Provide backup assistance for: Processing new hires, HRIS data entry, and guiding them through onboarding paperwork.
Schedule interviews, confirmation calls, and balance calendars for interviewers and candidates.
Onboarding orientation – set up and present.
Attend and assist with hiring events.
Administrative duties.
Other duties as assigned by management.