Benefits Eligibility Coordinator - COBRA Specialist

Unified Group Services Inc•Anderson, IN

2d•Onsite

About The Position

Unified Group Services is seeking a full-time Benefits Eligibility Coordinator - COBRA Specialist to join our team in Anderson, IN. This role is crucial for ensuring employees and plan participants receive accurate benefits administration and exceptional support. The specialist will maintain employee eligibility records, monitor and reconcile COBRA premium payments, and coordinate timely processing for accurate reporting. Key responsibilities include communicating with customers, employees, former employees, dependents, and HR representatives to answer questions and provide outstanding service, while upholding confidentiality, professionalism, and a commitment to excellence.

Requirements

High school diploma or equivalency
Strong attention to detail and commitment to accuracy
Ability to collaborate with a diverse group of people
Ability to handle sensitive information with confidentiality and professionalism
Ability to pass a Background Check and Drug Screening.

Nice To Haves

Experience with self-funded insurance
COBRA administration experience
Experience in employee benefits, third-party administration, healthcare administration, or eligibility processing

Responsibilities

Maintain employee eligibility records within the claims software system.
Monitor and reconcile COBRA premium payments.
Coordinate timely processing to support accurate reporting.
Communicate regularly with customers, employees, former employees, dependents, and HR representatives, answering questions and providing outstanding service.
Uphold confidentiality, professionalism, and commitment to excellence in all interactions.
Help customers navigate important benefits-related matters.