Benefits Coordinator
About The Position
Join Our Growing Team as an In-Office Benefits Coordinator! Are you detail-oriented, organized, and passionate about helping employees navigate their benefits? We're seeking an In-Office Benefits Coordinator (this is not a remote Position) to join our Shared Services team and support the administration of our employee benefits programs. This is a full-time, in-office position, ideal for an administrative professional looking to build a career in Human Resources, Benefits Administration, HR Operations, or Employee Services while working collaboratively with an experienced HR team. As a Benefits Coordinator, you'll play a key role in maintaining accurate employee benefit records, assisting team members with benefit-related questions, and coordinating with benefit providers to deliver an outstanding employee experience. Your attention to detail and commitment to excellent service will help ensure our employees receive the support they need throughout their employment journey.
Requirements
- High school diploma or equivalent required.
- Administrative training required.
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication abilities.
- Proficiency with Google Workspace (Google Drive, Docs, Sheets) or similar software.
- Ability to manage multiple priorities and meet deadlines.
- Strong customer service, problem-solving, and interpersonal skills.
- Ability to maintain confidentiality and handle sensitive information professionally.
Nice To Haves
- Two years of administrative assistant or office support experience preferred.
- Experience with HRIS, employee benefits, payroll, or benefits administration systems is a plus.
Responsibilities
- Process employee benefit changes, including qualifying life events, and ensure required documentation is completed.
- Maintain and update employee benefit records within HR and benefits administration systems.
- Assist employees with benefit enrollment, eligibility, coverage, and general benefits questions.
- Support the administration of health, life, disability, and other employee benefit programs.
- Coordinate with insurance carriers and benefit vendors to resolve employee benefit issues.
- Assist with benefits billing, audits, and data reconciliation to ensure accuracy and compliance.
- Support annual open enrollment activities and employee benefit communications.
- Maintain confidential employee records and information.
- Provide outstanding customer service to employees and internal stakeholders.
- Perform additional administrative and benefits-related duties as assigned.
Benefits
- Competitive compensation
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) with company participation
- Paid Time Off (PTO)
- Career growth and development opportunities
- Collaborative and supportive team environment
- Opportunity to gain valuable experience in Human Resources and Benefits Administration
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
