Benefits Coordinator

City of Shreveport•Government Plaza, LA

5d•Onsite

About The Position

The employee benefits coordinator position assists employees with benefits enrollment and questions, verifies all insurance billing, maintains employee database and files, and ensures compliance with required benefit notices. This role involves administering various employee benefits programs, conducting benefits orientations, maintaining employee benefits filing systems, and assisting employees with benefit claims. The coordinator also verifies premium statements, resolves administrative problems with carriers, administers COBRA, and assists in the renewal process for benefit plans. Additionally, they prepare and set up meetings to inform employees about company benefits and ensure the distribution of required notices and completion of benefits reporting requirements.

Requirements

High school diploma or GED
Two years of experience in employee benefits administration
Extensive knowledge of employee benefits and applicable laws
Excellent written and verbal communication skills
Excellent organizational and time management skills
Proficient with Microsoft Office Suite or similar software

Nice To Haves

SHRM-CP or SHRM-SCP
CEBS professional designations

Responsibilities

Administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
Conduct benefits orientations and explain benefits self-enrollment system.
Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
Assist employees with health, dental, life and other related benefit claims.
Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs.
Resolve administrative problems with the carrier representatives.
Administer COBRA.
Assist in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company.
Prepare and set up meetings designed to help employees obtain information and understand company benefits and other related incentive programs.
Ensure distribution of required employee notices.
Assist in completing benefits reporting requirements.
Other duties as assigned.