About The Position

Under the direction of the Benefits Manager, the Benefits Coordinator provides administrative and customer service support for the System's employee benefit programs, leave administration processes, and COBRA responsibilities. This position assists with benefit enrollments, employee communications, record maintenance, invoice processing, premium tracking, and reporting activities. The Benefits Coordinator serves as a resource to employees regarding benefit options and procedures while supporting compliance with applicable federal and state regulations and ensuring accurate administration of benefit programs.

Requirements

  • Knowledge of employee benefits administration principles and practices.
  • Strong customer service and interpersonal communication skills.
  • Ability to explain benefit information clearly and professionally.
  • Strong organizational and time-management skills with attention to detail.
  • Ability to maintain confidentiality and handle sensitive employee information.
  • Proficiency in Microsoft Office applications and Human Resources Information Systems (HRIS).
  • Ability to effectively prioritize multiple assignments and meet deadlines.
  • Strong problem-solving and recordkeeping skills.
  • Ability to work collaboratively with employees, management, vendors, and internal departments.

Nice To Haves

  • Working knowledge of COBRA, leave of absence administration, and applicable benefit regulations.
  • Workday experience.
  • Experience working in Human Resources/benefits.

Responsibilities

  • Provides administrative and customer service support for employee benefit programs.
  • Manages leave administration processes.
  • Handles COBRA responsibilities.
  • Assists with benefit enrollments.
  • Conducts employee communications regarding benefits.
  • Maintains benefit records.
  • Processes invoices related to benefits.
  • Tracks benefit premiums.
  • Performs benefit reporting activities.
  • Serves as a resource to employees regarding benefit options and procedures.
  • Supports compliance with applicable federal and state regulations.
  • Ensures accurate administration of benefit programs.

Benefits

  • Health, vision, dental insurance
  • Retirement with employer match
  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation
  • Milestone payments with longevity of employment
  • Paid Time Off (PTO) or Flex time off (FTO)
  • Extended Sick Pay
  • Learning Center designated only for Freeman Family members
  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc
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