Benefits Consultant

Pacific Northwest National Laboratory•UNAVAILABLE, UNAVAILABLE

2d•Hybrid

About The Position

PNNL’s Human Resources organization is comprised of over 100 plus committed professionals working to advance the interests of the lab and support scientific discovery and excellence. HR is engaged in a transformational journey to help PNNL meet its talent acquisition and retention goals through innovative benefits, compensation, learning, and workforce programs.

Requirements

BS/BA and 5 years of relevant experience -OR- MS/MA or higher and 3 years of relevant experience
Strong PC proficiency, including Windows, MS Word, Excel, Access, HRIS, and related systems.
Knowledge of state and federal regulations, as well as core principles and practices of benefits programs.
Excellent customer service skills, demonstrating responsiveness, professionalism, and effective communication.
Demonstrated ability to organize and prioritize work, take initiative, and drive workflow efficiencies.

Nice To Haves

Experience working at a DOE laboratory.
Extensive experience communicating benefits information to management, employees, and family members.
Hands on experience with benefits and retirement program implementation and administration.
Proven success working on complex, multi stakeholder projects.
Relevant professional license and/or certification.

Responsibilities

Develop and maintain reporting and auditing processes that support accurate administration of all benefits programs, including retirement plans.
Provide clear, timely benefits information, support, and guidance to employees and third‑party administrators.
Maintain and update summary plan documentation to ensure compliance with plan provisions and state and federal regulations.
Offer informed recommendations to resolve complex benefits issues, drawing on significant training, experience, and subject‑matter expertise.
Partner with HR, Payroll, vendors, and other stakeholders to resolve benefits‑related issues, including conducting root cause analysis, recommending remediation, and communicating outcomes to impacted employees.
Manage day‑to‑day benefits administration, responding to inquiries from employees, managers, and vendors.
Support annual open enrollment activities, including vendor implementation, system updates and testing, communication development, and post‑enrollment audits.
Collaborate with cross‑functional teams on complex benefits projects; present team findings and recommendations to stakeholders.
Work directly with systems teams to support updates, enhancements, and maintenance of benefits systems.