Benefits Associate

Lumbra Risk Advisors, LLC • Eatonville, FL

88d • $40,000 - $45,000 • Remote

About The Position

At LRA Insurance, we're a dynamic and forward-thinking agency committed to providing exceptional service and innovative solutions. We recognize that the backbone of our success is a team that balances technical accuracy with a human touch. We are looking for a quick learner who can master complex data while serving as a professional voice for our clients.

Position Overview
We are seeking a motivated Entry-Level Insurance Associate to join our Orlando team. This is a high-impact role that combines meticulous data entry with direct client interaction. You will be the engine of our daily operations—processing vital policy information while ensuring our clients feel supported and understood.

Requirements

• 2-15 license held, or the ability to obtain one quickly (enabling future remote flexibility).
• Previous Customer Service experience is required. You must be comfortable and professional while speaking with clients.
• A "quick learner" mindset; ability to rapidly absorb new software systems and evolving industry regulations.
• Exceptional accuracy in data entry; you’re the type of person who catches the typo everyone else missed.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to adapt to agency management systems.

Nice To Haves

• A foundational understanding of insurance concepts (e.g., deductibles, premiums, and limits) is highly preferred.

Responsibilities

• Execute high-volume data entry, including processing applications, endorsements, and renewals with 100% accuracy.
• Serve as a primary point of contact for client inquiries, providing clear, professional, and empathetic service via phone and email.
• Assist agents and brokers in servicing accounts by managing documentation and ensuring a seamless workflow.
• Quickly learn and explain various insurance products, coverage options, and policy terms to clients.
• Navigate client questions regarding billing, documentation, and basic policy structures.
• Maintain organized digital and physical files in accordance with industry regulations and agency standards.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed