Benefits Associate

City of New York•New York City, NY

2d•Onsite

About The Position

The New York County District Attorney's Office (DANY) has an immediate opening for a Benefits Associate in the Human Resources Department (HR). In this position, the Benefits Associate will be tasked with assisting the Human Resources department with our employee benefits programs, providing support to employees who require any leave or benefit related information, processing leaves/exits, reporting, and other related duties assigned by management.

Requirements

Bachelor’s degree from an accredited college; and Two (2) to four (4) years of City HR experience; or
Associates degree from an accredited college; and Four (4) to six (6) years of City HR experience.
Candidates with continuous NYC HR Benefits/Leave experience will be credited one (1) extra year of experience.
Direct experience handling leaves, benefits, and resignations for city government agency employees.
Authorization to work in the United States is required for this position.

Nice To Haves

Excellent customer service, interpersonal, organizational, verbal, written, and communication skills.
Strong attention to detail, data accuracy and integrity.
Ability to interact with all levels of staff, with a high regard for confidentiality and diplomacy.
Knowledge of Federal, State, and local laws regarding leaves and benefits.
Knowledge of City systems such as PMS, WCS, NYCAPS, CHRMS, etc.
Proficient in Microsoft Office Suite.

Responsibilities

Assist the Benefits/Leave team with all incoming leave requests, WC requests, and separations. Ensuring that all requests are reviewed, approved, and processed in a timely fashion. Ensure that the agency receives proper documentation to cover the requests, following up when needed. Track all leaves and short-term separations and return dates. Involves ongoing communication and follow up with the impacted employee and management. In addition, requires the tracking and collection of documentation required for extended leave requests, etc.
Participate in staff terminations and conduct exit interviews; assist with the facilitation of the exit process by meeting with the impacted employee on or about their last day of work (including involuntary terminations), review/confirm the termination details with exiting employee, provide answers to common questions. Provide ongoing guidance to separated employees as needed. Ensure all data entry functions are implemented for these transactions as soon as possible to ensure accurate and live data for reporting purposes. Disseminate leave and separation related information as transactions are processed to ensure that all parties that need to be aware are notified immediately.
Process employee separations, leaves, and terminations in NYCAPS once proper paperwork is submitted and approvals are in place.
Collaborate with Labor Relations staff as needed with employee involuntary separations.
Issue proper documentation to impacted staff i.e., leave approval memos and separations memos confirming all details and updating systems and employee records accordingly.
Assist with the administration of benefits for all employees. Ensure that all new hires are properly enrolled in the benefits program within the required timeframe and ensure that all open enrollment transactions are processed within the allotted timeframe as well. Ensure that the benefits portion of new hire orientation is properly covered for all new hires, requires coordinating with HR counterparts to ensure proper coverage.
Communicate with both internal and external agency partners; including but not limited to NYCERS, OLR, SNP, union locals, NYC health insurance carriers and other City agencies to ensure timely and accurate actions and communications.
Assist the team with the coordination of blood drives, pension seminars, and other related activities.
Assist with maintaining various reports such as leaves, voluntary and involuntary separations, and resignations.
Must provide additional coverage within the various units within HR as needed and coverage for the other Associates as assigned.
Perform other related tasks and projects as directed by management.