Benefits Assistant

Doyon Limited • Fairbanks, AK

8h • Onsite

About The Position

The Doyon Human Resources Services Center Benefits Department provides support to the Doyon Family of Companies, covering 1000 employees among 12 companies. This position will assist the department with administrative support of Doyon’s benefits programs including medical, dental, vision, life, disability and retirement programs. Responsibility will include assisting employees with benefits enrollment and data entry. Position will also questions and assist in billing.

Requirements

• High School Diploma or GED equivalent
• One (1) year of administrative experience in an office setting
• One (1) year of human resource experience or, one (1) additional year of administrative experience may be substituted)
• One (1) year of experience with MS Office Suite (Word, Excel, Outlook)

Nice To Haves

• One (1) year working with database software or Human Resources Information Systems
• Associate's degree in a related area or office assistant certification
• One (1) year of customer service experience

Responsibilities

• Greet new employees
• Manage incoming calls and direct inquiries
• Assist employees with the online benefits enrollment process
• Approve employee changes (i.e., promotions, transfers, and terminations)
• Explain company benefits to employees
• Assemble and distribute COBRA notices
• Assist with maintaining personnel benefit files and records and third party administrator benefit files
• Process, verify, and maintain documentation related to benefit records and activities
• Respond to general employee and applicant inquiries, directing them to appropriate resources
• Perform clerical duties such as filing, copying, mailing, etc.
• Assist in the creation of benefit communications including benefit summaries, flyers and emails
• Provide administrative assistance to the HR department and other team members
• Address employee inquiries and provide information on benefit issues and claims
• Review 401(k) files to reconcile contribution changes and track eligibility
• Act as backup for the HR Benefits Specialist as needed
• Perform other assigned duties

Benefits

• Paid Time Off (PTO)
• Paid Holidays
• Medical Insurance
• Dental & Vision Insurance
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life insurance
• Short and Long-Term Disability
• 401(k) Plan & Employer Match
• Profit sharing
• Employee Assistance Program
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED