Benefits Assistant

Doyon Limited•Fairbanks, AK

10d•Onsite

About The Position

Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do. The Doyon Human Resources Services Center Benefits Department provides support to the Doyon Family of Companies, covering 1000 employees among 12 companies. This position will assist the department with administrative support of Doyon’s benefits programs including medical, dental, vision, life, disability and retirement programs. Responsibility will include assisting employees with benefits enrollment and data entry.

Requirements

High School Diploma or GED equivalent
One (1) year of administrative experience in an office setting
One (1) year of human resource experience or, one (1) additional year of administrative experience may be substituted)
One (1) year of experience with MS Office Suite (Word, Excel, Outlook)

Nice To Haves

One (1) year working with database software or Human Resources Information Systems
Associate's degree in a related area or office assistant certification
One (1) year of customer service experience

Responsibilities

Greet new employees
Manage incoming calls and direct inquiries
Assist employees with the online benefits enrollment process
Approve employee changes (i.e., promotions, transfers, and terminations)
Explain company benefits to employees
Assemble and distribute COBRA notices
Assist with maintaining personnel benefit files and records and third party administrator benefit files
Process, verify, and maintain documentation related to benefit records and activities
Respond to general employee and applicant inquiries, directing them to appropriate resources
Perform clerical duties such as filing, copying, mailing, etc.
Assist in the creation of benefit communications including benefit summaries, flyers and emails
Provide administrative assistance to the HR department and other team members
Address employee inquiries and provide information on benefit issues and claims
Review 401(k) files to reconcile contribution changes and track eligibility
Act as backup for the HR Benefits Specialist as needed
Perform other assigned duties