Benefits and Wellness Analyst (Hybrid)

Axiom•Chicago, IL

2d•Hybrid

About The Position

This hybrid role requires an in-office presence of three (3) days per week between Tuesday-Thursday in our Chicago Loop office. The Benefits Analyst supports the day-to-day administration of U.S. benefits, leave, new hire, and related people operations processes. This role is primarily focused on U.S. benefits administration and new hire employee support, while also assisting with select global benefits activities as needed. The Benefits Analyst is responsible for completing transactions in Workday and related systems, responding to employee and internal partner inquiries, conducting new hire meetings, supporting vendor administration, maintaining benefits materials, and following established processes to ensure accurate and timely service delivery. This role requires strong attention to detail and organizational skills and comfort handling employee data accurately and confidentially. The ideal candidate is comfortable conducting video-based meetings, communicating directly with employees and internal partners, and working independently with the motivation and follow-through needed to move projects and tasks forward. This role is well suited for an early career HR or people operations professional who is comfortable working within established processes and is eager to learn. The Benefits Analyst is a self-starter who will work closely with more senior team members and is expected to ask questions, seek clarification, and escalate issues when needed.

Requirements

Bachelor’s degree or equivalent practical experience preferred.
1+ of experience in HR, people operations, benefits administration, data analyst, or customer support preferred, or another role requiring the ability to learn quickly.
Strong attention to detail, organization, and follow through.
Comfort handling data and reviewing information for accuracy and confidentiality.
Strong written and verbal communication skills, including comfort conducting video-based meetings and communicating directly with employees and internal partners.
Self-motivated and able to manage multiple tasks, follow established processes, drive work forward independently, and escalate issues appropriately.
Proficiency in Microsoft Office and Excel.

Nice To Haves

Experience with HR systems, Workday preferred.
Experience supporting U.S. benefits administration or employee services.
Experience with shared mailbox support, employee communications, or HR operations.
Familiarity with employment verifications, leave administration, or I-9 processing.
Experience maintaining employee facing materials, guides, or communications.

Responsibilities

Support day to day administration of U.S. benefits programs and respond to inquiries.
Review benefits eligibility, including hours per week checks, and complete related transactions in Workday and other systems.
Communicate with employees regarding eligibility, enrollment, and benefits changes using approved templates and guidance.
Process employment verification requests and other verification requests as needed.
Assist with I-9 document verification for U.S. new hires and complete related compliance tasks.
Conduct new hire meetings.
Assist in managing Workday onboarding completion and mandatory employee trainings.
Support leave and absence administration, including leave processing and related follow up.
Assist with wellness campaigns and employee communications.
Help maintain benefits guidebooks, employee facing materials, and other benefits collateral.
Support select global benefits activities, as assigned.