Benefits Analyst

Advisor Group•Scottsdale, AZ

20d•Hybrid

About The Position

The Benefits Analyst is responsible for the ongoing administration, optimization, and financial integrity of the company’s employee benefit programs. This role serves as a trusted subject-matter expert, partnering closely with vendors, Payroll, HRIS, Finance, and internal stakeholders to ensure benefit plans are administered accurately, compliantly, and cost-effectively. This position leads complex operational work including vendor management, self-billed plan administration, invoice reconciliation, advanced functional Workday Benefits administration and design, and benefits-related data analysis, while providing escalation-level employee support.

Requirements

Bachelor’s degree in HR, business, or related field.
5 - 8 years of experience in benefits with prior experience with demonstrated ownership of complex processes.
Direct experience managing vendor relationships, including carriers and TPAs.
Hands-on experience with self-billing and detailed invoice reconciliation.
Strong experience administering benefits in Workday Benefits (configuration, audits, reporting).
Advanced Excel skills (e.g., pivot tables, lookups, reconciliation analysis).
Strong analytical, problem-solving, and financial acumen.
Ability to manage multiple priorities with minimal oversight in a fast-paced environment.
Excellent written and verbal communication skills with the ability to explain complex topics clearly.

Nice To Haves

Experience supporting multi-state or large employee populations.
Experience with self-funded plans.
Exposure to benefits renewals, implementations, or M&A-related benefits transitions.
CBP, CEBS, or other relevant certifications (or willingness to pursue).

Responsibilities

Serve as a primary administrator for health and welfare, retirement, and ancillary benefit plans.
Own benefit lifecycle events including eligibility, enrollments, status changes, terminations, and audits.
Configure, test, and maintain benefit plans within Workday Benefits, ensuring accurate rules, eligibility, and integrations.
Act as the escalation point for complex benefits issues and employee inquiries.
Manage day -to day relationships with benefit carriers, third-party administrators (TPAs), and brokers.
Lead vendor issue resolution, including eligibility discrepancies, billing errors, and service-level concerns.
Participate in vendor performance reviews and support renewals, plan changes, and implementations.
Coordinate and validate data exchanges between Workday, payroll, and benefit vendors.
Own monthly self-billed and fully insured carrier invoice reconciliation, ensuring accuracy of enrollments, premium rates, and employer/employee contributions.
Partner with Finance and Payroll to resolve billing discrepancies, benefits general ledger account analyses and ensure timely payment.
Track adjustments, credits, and retroactivity; document outcomes and maintain audit-ready records.
Support budgeting and cost analysis by identifying trends, variances, and potential risks.
Lead routine and ad-hoc audits across Workday, payroll, and vendor systems to ensure data accuracy.
Support compliance activities including ACA reporting, COBRA, 401(k) audits, nondiscrimination testing, and other regulatory requirements.
Maintain strong data governance and confidentiality standards.
Develop and maintain process documentation and controls to support internal and external audits.
Produce and analyze benefits-related reports for HR, Finance, and leadership using Workday and Excel.
Identify trends related to enrollment, utilization, costs, and employee experience.
Provide insights and recommendations to improve plan effectiveness, administrative efficiency, and employee understanding.
Partner closely with Payroll, HRIS, Finance, and HR Business Partners to ensure seamless benefits operations.
Identify opportunities to streamline processes, improve data accuracy, and enhance employee experience.
Contribute to open enrollment strategy, testing, communications, and post-enrollment reconciliation.
May provide guidance or informal mentorship to Benefits Specialists.
May provide back up to Benefits Specialists during vacations and other project or out of office times for those functions.