Benefits Analyst

Group 1001•Zionsville, IN

14d

About The Position

The Benefits Analyst is responsible for the day-to-day administration, compliance support, and continuous improvement of the benefits program. This role also leads the company’s wellness objectives, responsible for sustaining and elevating the established program.

Requirements

3+ years related work experience, with strong working knowledge of employee benefits
Experience coordinating or managing wellness programs, including measuring participation and implementing improvements
Strong written and verbal communication skills
Exceptional attention to detail
Excellent organizational skills, time management, and follow-through
Strong Excel skills, including reconciling large data files
Proven ability to deliver a high level of customer service
Ability to handle confidential information and protected health information with discretion and in accordance with HIPAA
Ability to work independently while remaining adaptable to changing priorities
Professional demeanor while interacting with all levels of the organization

Nice To Haves

Bachelor’s Degree preferred
Experience with Workday HRIS preferred

Responsibilities

Own day-to-day operations for the benefits program, which includes health, dental, vision, flexible spending accounts, life and disability, wellness programs, tuition assistance, etc.
Serve as primary resource for employee benefit inquiries – escalate complex or sensitive issues to senior team members as needed
Monitor the Benefits mailbox and Workday Case Management queue – respond and resolve inquiries promptly and accurately
Review benefit change requests – validate the request, confirm required documentation, ensure accurate changes in Workday
Manage the tuition assistance lifecycle from preapproval to reimbursement
Support the leave of absence process in partnership with third party administrator
Support annual enrollment activities, including system configuration testing
Review and process vendor invoices to ensure timely and accurate payments
Advise Payroll on benefit-related deduction adjustments
Serve as wellness program manager – sustain established program and recommend enhancements that strengthen employee engagement
Develop, organize, and execute wellness events and challenges
Track and report on key wellness program metrics such as participation and engagement
Identify communication opportunities that align with overall Benefits and Wellness objectives
Collaborate with internal stakeholders and Employee Resource Group leaders; coordinate with external wellness vendor partners on program delivery
Manage internal controls such as enrollment audits, COBRA audits, and data integration validation; research and resolve discrepancies
Monitor the federal and state regulatory landscape to flag developments affecting benefit programs
Support compliance activities in partnership with senior team members, including data preparation, participant notice distribution, and deadline tracking
Maintain foundational knowledge of company policies and procedures
Serve as HRIS subject matter expert – work with HR Technology team on system testing, enhancements, process improvement, reporting, debugging, automation opportunities, etc.
Identify and recommend efficiency opportunities to foster an environment of continuous improvement
Maintain library of standard operating procedures (SOPs), develop new SOPs as needed
Perform other duties as assigned to support the Benefits team