Benefits Analyst - Union

Keolis Canada • Boston, MA

2d • Onsite

About The Position

This role serves as a Benefits Analyst with a focus on Union support. The position involves managing and administering employee benefits, particularly those related to unionized workforces. Key responsibilities include liaising with unions and third-party administrators, ensuring compliance with collective bargaining agreements, processing invoices, and supporting annual open enrollment. The role requires strong analytical, communication, and problem-solving skills, with proficiency in Microsoft Office Suite, especially Excel, and familiarity with benefits administration systems like bSwift and Ultipro.

Requirements

• Bachelor’s degree in human resources or equivalent
• Minimum of 2-4 years Benefits related experience required
• Understanding of benefits administration, vendor interfaces, audits
• Proficient with Microsoft Office Suite, especially excel.
• Working knowledge of bSwift and Ultipro systems
• Demonstrated knowledge working with Unions third party administrators for benefit programs, financial analysis, and auditing.
• Requires strong communication and writing skills, strong customer services and analytical skills.
• Organized
• Ability to perform mathematical calculations in computing rates, premiums, and adjustments.
• Audit Invoices and track payments
• Must be a problem-solver.
• Being able to work in a face-paced environment with multiple priorities.
• Ability to maintain confidentiality and exercise extreme discretion.
• Applicants must be authorized to work in the United States. Keolis does not sponsor visas for this position

Nice To Haves

• Union experience preferred.

Responsibilities

• Liaise with the Unions TPA to ensure employees eligibility is current and accounted for
• Foster a collaborative relationship with the Trusts and TPA’s utilizing strong persuasion skills to achieve company goals.
• Works with mobilization/demobilization teams to create a smooth transition of benefits related action items. Capable of leveraging existing company-sponsored benefits during the bargaining process. Ensures reasonable implementation timelines are set forth and agreed upon.
• Identify and document end to end internal administration processes including defining role ownership and accountabilities.
• Ensures the company fully understands, executes, and complies with all benefits related components of the various Union CBAs – renewal dates, administrative responsibilities, retirement plan nuances etc.
• Acts as the benefits department recordkeeper for all Collective Bargaining Agreements
• Works in partnership with Union TPAs to ensure billing and eligibility processes are running smoothly and timely.
• Maintains deduction accuracy and timeliness in UKG.
• Fully functional in Excel, capable of performing complex audits and billing reconciliation.
• Works in tandem with local HR staff to fully support employee population. Ensures appropriate communications surrounding the union’s benefit offerings are being provided to employees.
• Audit benefit carrier invoices to ensure eligible and noneligible are being charged accurately.
• Pull down monthly invoices from carrier’s websites and prepare for processing, ensuring accurate billable rates and any retro adjustments are correct.
• Prepare GL rollups for Finance, defined by employee, are provided with the backup sent to accounts payable.
• Maintain the monthly Benefit Budget Tracker by ensuring all invoices sent to AP are accurately and timely recorded.
• Provide the local Finance teams with requested back up for the specific locations.
• Review invoices at the start of each year to ensure the rates being billed are accurately reflecting the agreed upon amounts.
• Run and distribute monthly Headcount and Budget reports to all locations GM/HRMs
• Pull benefit enrollment data for the broker to assist with the renewal process.
• Assist with the review of the benefit offering and new year’s rates.
• Assist with testing of the new plan years’ configuration.
• Audit new plan years rates once loaded to bswift.
• Assist with the review of all communications for the new plan year(Benefit Guides, Emails, Texts and posters)
• Works with Carriers to ensure all new plan year vendor collateral materials are shipped to locations based on need.
• Ensures Bswifts library is updated with all new plan year collateral and outdated materials are removed.
• Assist Local HR and Employees with questions on Open Enrollment
• Provide Local HR stat reports of those who have and have not yet enrolled as well as those who have added new Dependents but haven’t provided documentation.
• Audit the new year’s benefit elections and payroll deductions prior to the first live paycheck for the year.
• Create process documentation and work instructions for all benefit tasks performed.
• Second tier in escalation process for benefit plan interpretation, guidance and counsel to employees and local HR
• Develop, conduct, and participates in a variety of presentations to inform and educate HR and Management on benefit administrative practices, legislative requirements, and programs.
• Assist with the design and communication of Benefit and Wellness materials, videos, and tip sheets. Coordinates the distribution of all vendors specific materials with the locations.
• Assist with the systems testing and onboarding of new mobilizations, produces needed reports to the new location and monitors enrollment activity.
• Other duties/projects as assigned.

Benefits

• competitive compensation and benefits
• opportunities for development and growth throughout an exciting and rewarding career
• the safest work environment possible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level