Benefits Administrator

GFL Environmental • Raleigh, NC

3d • Onsite

About The Position

GFL is expanding and seeking a detail-oriented, knowledgeable, and empathetic US Benefits Administrator to manage and optimize employee benefits programs. This role serves as a primary point of contact for employees regarding health insurance, retirement plans, wellness incentives, and leave policies. The ultimate goal is to ensure smooth day-to-day operations, maintain strict compliance with federal and state regulations, and enhance the overall employee experience.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field (or equivalent practical experience).
• 2–5 years of dedicated experience in US benefits administration in a total rewards HR role.
• Strong working knowledge of foundational US federal and state labor laws (FMLA, COBRA, ACA, ERISA, ADA).
• Hands-on experience navigating HRIS platforms (GFL utilizes Workday) and a strong proficiency in Microsoft Excel (VLOOKUPs, pivot tables) for data auditing.
• Excellent written and verbal communication skills (ability to explain complex policy language in simple terms).
• High emotional intelligence and confidentiality when dealing with sensitive health/financial data.
• Strong analytical and troubleshooting skills.
• Valid work authorization in the country where the job is located is required.

Nice To Haves

• Professional HR or Benefits certification, such as CEBS (Certified Employee Benefit Specialist), SHRM-CP, or PHR.
• Prior experience managing multi-state benefits or handling leave administration for a remote workforce.

Responsibilities

• Manage day-to-day operations of US group benefits programs, including medical, dental, vision, short/long-term disability, life insurance, Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA).
• Coordinate and execute annual Open Enrollment periods, handle new hire benefit orientations, and process mid-year qualifying life events (e.g., marriage, birth of a child).
• Ensure all benefit plans and practices remain strictly compliant with US regulations and reporting requirements, including ERISA, ACA (Affordable Care Act), COBRA, FMLA, HIPAA, and Section 125. Assist with annual non-discrimination testing.
• Serve as the first line of contact for employee inquiries. Explain coverage details, assist with complex claims resolution, and guide employees through the leave of absence process.
• Act as the primary interface between the company, insurance brokers, and third-party administrators (TPAs) to resolve data discrepancies or plan design issues.
• Partner closely with the payroll department to ensure accurate benefit deductions. Audit, review, and reconcile monthly carrier invoices to ensure precise billing.
• Ensure employee records and benefit choices are accurately updated in the Human Resources Information System (HRIS). Compile tracking, utilization, and compliance reports as needed.

Benefits

• 401(k) with an employer match
• Health: 4 medical plan options including a HSA with employer contribution & match program, dental, and vision coverage.
• Wellness: Employee Assistance Program with free counseling services
• Paid time off
• Competitive wages
• Growth opportunities
• Continuous learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level